Requirements
Certified as Spa Therapist with 2-5 years of experience in the hotel industry. Must have good English communication skills, a pleasing personality, be well-focused, and capable of handling pressure and multitasking.
Description
Company DescriptionDiscover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment Where life lives and indulge in excellence.The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L'Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.Job DescriptionSpa TreatmentsPerform a variety of treatments, including massages, facials, body scrubs, wraps, and other spa services tailored to guest needs.Maintain a deep understanding of various therapies and recommend appropriate treatments based on client preferences and concerns.Guest Experience & CareProvide an exceptional guest experience, ensuring every interaction is professional, warm, and personalized.Follow up post-treatment to ensure guest satisfaction and provide product or service recommendations.Operational SupportPrepare treatment rooms before and after each session, ensuring cleanliness, hygiene, and readiness at all times.Monitor and maintain spa supplies and equipment, reporting needs to the relevant team.Adhere to all safety and sanitation protocols to maintain a high standard of cleanliness.Team CollaborationCollaborate with the wellness and operations teams to create a seamless and elevated experience for guests.Participate in training sessions and team meetings to enhance skills and align with the hotel's standards.Observe all brand/operating standards and/or LQA.Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to reporting manager immediately.Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.Perform any other duties and responsibilities that may be assigned.QualificationsCertified as Spa TherapistWith 2-5 years of experience in the same field in hotel industryWith good English communication skillsWith pleasing personality and a well focused individualAble to handle pressure at work and capability to multi-task