Requirements
Requires a certification or diploma in massage therapy, physiotherapy, or a related wellness field, along with a valid local regulatory certification. Proven experience as a professional masseur/therapist in spa, wellness, or premium hospitality settings is necessary. Must possess knowledge of various massage techniques and wellness treatments, strong interpersonal and guest-service skills, and the ability to work flexible hours including weekends and holidays.
Description
JOB RESPONSIBILITIES:Welcome guests warmly, providing a professional introduction and consultation before treatments.Understand guest preferences, medical conditions, and specific requirements to tailor treatments.Deliver massage and wellness services professionally, ensuring guest comfort and relaxation.Provide guidance on wellness techniques, exercises, or post-treatment care when appropriate.Perform a variety of massage techniques, including but not limited to Swedish, deep tissue, aromatherapy, and reflexology.Offer additional wellness treatments as per lounge/spa standards (e.g., stretching, hot stone therapy).Maintain high standards of service quality and consistency in all treatments.Monitor guest response during sessions to adjust techniques safely and effectively.Ensure all treatment areas, tools, linens, and equipment are sanitized according to hygiene and safety standards.Employees are also responsible for identifying sales opportunities, promoting our products/services, and driving business. (Except not required for direct sales roles)JOB REQUIREMENTS:Certification or diploma in massage therapy, physiotherapy, or a related wellness field.Valid certification as required by local regulatory authorities.Proven experience as a professional masseur/therapist in spa, wellness, or premium hospitality settings.Knowledge of various massage techniques and wellness treatments.Strong interpersonal and guest-service skills.Ability to work flexible hours, including weekends, public holidays, and early/late shifts.