✨ AI Summary
The Executive - Hub Operations position is a senior role within Express Logistics, focusing on managing and optimizing hub operations for a specific shift. Key responsibilities include planning, organizing, and monitoring end-to-end line haul operations across various transportation modes, managing schedules, and ensuring timely shipment delivery. The role involves implementing policies, conducting audits, monitoring commercial connections, and maintaining client shipment records to meet SLAs. Collaboration with forecasting teams, vendor relationship management, and training direct reports are also critical. The position requires maintaining relationships with local authorities and gathering customer feedback for planning and development.
Candidates must be any graduate or post-graduate with at least 2-3 years of experience in shift management within a hub environment, with a preference for 5 years in logistics or supply chain. Essential skills include system management, organizational and time management, leadership, communication, analytical thinking, and problem-solving. The ability to work in a shift-based environment and a proactive approach to process improvement are also required. A valid driving license is necessary.
Requirements
The role requires any graduate or post-graduate degree with 2-3 years of experience in managing shift operations in a Hub. Candidates must be able to manage route/transhipment/local deliveries and operations, and communicate efficiently with branches and vendors. A minimum of 5 years of experience in logistics or supply chain is preferred, along with proficiency in system management, strong organizational and time management skills, leadership, communication, analytical, and problem-solving abilities. Flexibility for shift-based work and a proactive approach to process improvements are essential. A valid driving license is also required.
Description
FILING INFORMATION |
Position | Executive – Hub Operations |
Department | Express Business, Operations |
Location | Multiple Locations |
Band | 2 | Reports to | Manager – Hub Operations |
ROLES & RESPONSIBILITIES |
Key responsibilities | - Handling HUB Operations for an assigned shift.
- Planning, Organizing & Monitoring end to end line haul operations which includes all modes of transportation (Air, Road, and Rail)
- Manage the weekly creation and daily management of the line haul schedule and associated systems
- Proper implementation of the policies and is a part of audit team to find gaps and provide time to time solutions
- Monitoring commercial connections, vehicles availability and daily follow up for the held back shipments
- Maintain the shipment records for each client
- Maintain the SLA for each shipment to be received at customer premises within scheduled time.
- Work with forecasting team to drive improvement of the base forecast Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems
- Plan appropriate / sufficient transportation based on daily needs.
- Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholders' expectations and concerns
- Forecasting operation planning for festive peak load to ensure no breakdown in ops.
- Developing & maintaining strong and good relationship with vendors.
- Plan and schedule and impart any company policy, systems, and industry related training to all direct reports on time to time so that result can be come out for long terms.
- Monitoring timely cash receivables and deposits and conducting regular reconciliation with Finance dept.
- Maintaining relationship with local authorities so that operation activity can be done effectively.
- Studied on customer expectation and requirement and giving input to management for planning and development.
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QUALIFICATIONS & COMPETENCIES |
| Any Graduate / Post-Graduate Experience in managing shift in Hub with at least 2-3 years’ experience. Able To Manage Route/Transhipment/Local Deliveries and Operations Able To Communicate to Branches and Vendors Efficiently
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