Requirements
Candidates must have a high school diploma or equivalent and 1-2 years of experience in customer service or the hospitality industry. Excellent communication and customer service skills, proficiency in MS Office and scheduling software, and the ability to multi-task are required. Basic math and problem-solving skills are also necessary.
Description
Job description / Role
Job Type
Full Time
Job Location
Abu Dhabi, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Customer Service
Company Industry
Travel, Hotel & Tourism
Company description
Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.
By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart.
Join us and become a Heartist®.
Job description
Join our dynamic team as a Recreation Receptionist in Abu Dhabi, United Arab Emirates! We're looking for a friendly and organized individual to be the welcoming face of our recreation facility.
Key responsibilities:
Greet guests, handle inquiries, and provide information about facilities, programs, and services
Process registrations, bookings, and payments for recreational activities while maintaining accurate records
Manage the reception area, including answering phone calls, responding to emails, and keeping the space clean and organized
Assist with scheduling and coordinating recreational programs and events
Resolve customer complaints and ensure compliance with safety regulations and emergency procedures
Collaborate with other departments to ensure smooth operations and exceptional guest experiences
Qualifications
High school diploma or equivalent
1-2 years of experience in customer service or hospitality industry
Excellent communication skills, both verbal and written
Strong customer service orientation with a friendly and approachable demeanor
Proficiency in computer skills, including MS Office and scheduling software
Ability to multi-task and prioritize in a fast-paced environment
Problem-solving skills and ability to handle challenging situations with tact
Basic math skills for handling payments and reconciliations
First Aid and CPR certification preferred
Flexibility to work various shifts, including weekends and holidays
Fluency in English; knowledge of Arabic or other languages is a plus
Additional information
Our commitment to diversity & inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
Apply Now