Requirements
Proven experience as an IT Technician or relevant position. Excellent diagnostic and problem-solving skills. Excellent communication ability. Outstanding organizational and time-management skills. In-depth understanding of diverse computer systems and networks. Good knowledge of internet security and data privacy principles. Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional).
Description
Role ObjectivesThe IT Technician will install and maintain computer systems and networks aiming for the highest functionality. He will also train users of the systems to make appropriate and safe use of the IT infrastructure.A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.Roles & Responsibilities:Provide technical support to end-users regarding network-related issues.Install, configure, and maintain computer systems, peripherals, and network equipment.Troubleshoot hardware and software problems, diagnose issues and implement solutions promptly.Assist in the setup and maintenance of local area networks (LANs), including routers, switches, and firewalls.Document technical procedures, configurations, and troubleshooting steps for future reference.Maintain records/logs of repairs and fixes and maintenance schedule.Install and organize cables, including Ethernet and power cables, to ensure neat and efficient cable management.Install and configure patch panel, Faceplate, and floor box to facilitate the organization and management of network connections.Configure and maintain security cameras and Network Video Recorders (NVRs) for surveillance purposes.REQUIRED EDUCATION, KNOWLEDGE, AND SKILLSDegree in Computer Science, engineering or relevant fieldProven experience as an IT Technician or relevant positionExcellent diagnostic and problem-solving skills.Excellent communication abilityOutstanding organizational and time-management skillsIn-depth understanding of diverse computer systems and networksGood knowledge of internet security and data privacy principlesCertification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)