Requirements
Candidates should possess a Diploma or Bachelor's degree in Business Administration or Hospitality. Previous experience in administration, customer service, reception, or hospitality is advantageous, though motivated fresh graduates are encouraged to apply. Excellent communication skills in English (Arabic is a plus), strong organizational and multitasking abilities, a professional appearance, a customer-focused attitude, proficiency in Microsoft Office applications, and a positive, proactive, and eager-to-learn mindset are essential.
Description
Job DescriptionAre you a warm, confident and highly organised hospitality professional who enjoys meeting people and creating a welcoming experience.Rotana Corporate Office is looking for an enthusiastic Receptionist to be the first point of contact for our colleagues, visitors, business partners and guests.As the face of our Corporate Office, you will play an important role in creating a professional, welcoming and positive experience for everyone who walks through our doors.Key ResponsibilitiesWelcome and professionally greet all visitors, colleagues and guests arriving at the Corporate Office.Manage the reception area and ensure it is always welcoming, organised and professionally presented.Answer and direct incoming telephone calls promptly and professionally.Provide accurate information and assistance to visitors and colleagues.Coordinate visitor arrivals and notify the relevant colleagues of their guests.Manage incoming and outgoing correspondence, courier deliveries and other reception-related requirements.Assist with meeting room coordination and ensure visitors are directed appropriately.Maintain a high level of confidentiality when handling information and enquiries.Support the Corporate Office team with administrative and reception-related tasks as required.Work closely with internal departments to ensure a smooth and professional office experience.Represent Rotana's hospitality standards in every interaction.SkillsEducation, Qualifications & ExperiencesDiploma or Bachelor's degree in Business Administration, Hospitality, or a related field.Previous experience in administration, customer service, reception, or hospitality is an advantage, but motivated fresh graduates are encouraged to apply.Excellent communication skills in English (Arabic is an advantage).Strong organizational and multitasking abilities.Professional appearance and a customer-focused attitude.Proficiency in Microsoft Office applications.Positive, proactive, and eager to learn.