Requirements
Requires a Bachelor's degree in Travel & Tourism or a related field, with at least 2 years of UAE experience in visa processing and end-to-end travel arrangements. Proficiency in MS Office and strong customer service and communication skills are essential. Arabic fluency is preferred.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
5000 - 5000 AED
Gender
Not Specified
Arabic Fluency
Fluent
Job Function
Customer Service
Company Industry
Travel, Hotel & Tourism
Job Description:
- Manage end-to-end visa applications, renewals, and cancellations for both travelers and employees; verify documents, guide applicants on visa requirements, and ensure timely submission to UAE immigration authorities.
- Maintain comprehensive records for all visa applications, track status updates, generate reports, and ensure accurate documentation for internal audits and regulatory compliance.
- Liaise effectively with customers, employees, government authorities, and external service providers; provide updates, resolve queries, and ensure a seamless visa experience for all stakeholders.
- Track visa expiry dates, follow up on pending approvals, enforce UAE labor and immigration regulations, and proactively communicate deadlines and requirements to both staff and travelers.
Requirements:
Qualifications:
- Arabic nationals with a Bachelor’s degree in Travel & Tourism or a related field preferred, with additional certifications in visa processing, immigration compliance, or travel administration considered an advantage.
- Minimum 2 years of UAE experience in visa processing and end-to-end travel arrangements (flights, hotels, tours, and transfers) within the travel/tourism sector, with strong knowledge of UAE immigration and visa regulations.
- Strong customer service and communication skills with the ability to handle traveller and employee inquiries, resolve visa-related issues, and coordinate effectively with authorities and service providers.
- Proficient in MS Office (Word, Excel, Outlook, PowerPoint) and basic office software; experience with visa management systems or HRIS platforms is a plus, with the ability to manage multiple applications accurately in a fast-paced environment.
Salary:
AED
5000
per month inclusive of fixed allowances.
About the Company
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.
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