Description
Travel Consultant About BlueTerraBlueTerra is a boutique travel company based in Dubai, specialising in curated journeys, premium cruise experiences, and bespoke itineraries for leisure travellers, private groups, and corporate clients.We focus on thoughtful travel design, trusted destination partners, and seamless planning to create meaningful and memorable travel experiences.Role OverviewWe are looking for a motivated and travel-passionate Travel Consultant to join our growing team.The role involves working on destinations across Europe, Africa, Asia, the Middle East, and expedition regions, as well as premium cruise products.Key ResponsibilitiesClient Consultation and SalesHandle travel enquiries through WhatsApp, email, and phoneUnderstand client preferences, travel dates, budget, and travel styleRecommend suitable destinations, hotels, tours, cruises, and experiencesAssist in preparing personalised travel proposals and quotationsFollow up with clients and support the conversion of enquiries into bookingsIdentify opportunities for upgrades, add-ons, and additional servicesItinerary PlanningResearch destinations, hotels, attractions, transfers, and activitiesCreate clear, engaging, and well-paced travel itinerariesCompare supplier options and help prepare competitive packagesEnsure itineraries match client expectations, budget, and travel requirementsCoordinate with destination management companies, hotels, cruise operators, and other suppliersTrip Preparation and OperationsSupport clients with pre-travel planning and documentationCoordinate booking confirmations, vouchers, transfers, and activity detailsMaintain accurate client and booking recordsAssist in monitoring ongoing trips and resolving operational concernsHelp ensure a smooth client experience from enquiry to post-travel follow-upProduct Knowledge and LearningStay updated on destinations, hotels, cruises, travel trends, and visa requirementsAttend supplier webinars, product training sessions, and industry eventsDevelop strong knowledge of BlueTerra’s products and preferred destinationsSupport the team in developing new packages and travel experiencesMarketing and Content SupportAssist in creating travel-related content for social media, WhatsApp, and email campaignsContribute ideas for destination promotions and seasonal travel offersSupport the preparation of itinerary highlights, captions, and promotional materialRequired Skills and ExperienceStrong interest in travel, destinations, and customer serviceGood knowledge of international destinationsAbility to research and organise travel informationStrong written and verbal communication skillsConfidence in speaking with clients through phone, WhatsApp, and emailGood attention to detail and ability to manage multiple enquiriesBasic sales ability and willingness to learn client conversion techniquesProficiency in Microsoft Office or Google WorkspacePrevious experience in travel sales, hospitality, customer service, or itinerary planning will be an advantage but is not mandatory.Preferred SkillsKnowledge of the UAE travel marketFamiliarity with CRM systems such as Zoho or similar toolsExperience creating travel proposals or quotationsKnowledge of cruise products and multi-destination travelBasic content creation or social media skillsStrong upselling and relationship-building abilityPersonal AttributesSelf-motivated, proactive, and eager to learnPassionate about travel and creating memorable experiencesCreative, organised, and detail-orientedComfortable working in a fast-paced startup environmentStrong sense of ownership and accountabilityAble to work independently while collaborating with the teamPositive attitude and willingness to take initiativeWhat You Will GainPractical experience in travel consultation and itinerary designExposure to international destinations, cruises, and premium travel productsDirect experience handling client enquiries and travel proposalsTraining in supplier coordination, sales follow-up, and booking operationsExperience using CRM and travel planning toolsOpportunity to grow into a full-time role based on performance and business requirements