✨ AI Summary
Division50 is seeking a Digital Marketing Account Manager to own client relationships post-sale, focusing on onboarding, check-ins, renewals, and upsells. This retention-focused role is measured by client longevity and growth. The ideal candidate will be responsible for keeping clients happy, reducing churn, and driving renewals and upsells. You will act as the client's trusted point of contact and coordinate service delivery.
Key requirements include personal ownership of client relationships in a services or agency setting, with a focus on retention rather than just delivery. Candidates must be calm, proactive, organized, and comfortable interacting with clients via video. Fluency in English is mandatory, with Arabic being a strong plus for regional client interactions. Prior experience in marketing agency client management and a history of high retention are considered advantageous.
Requirements
The ideal candidate will have prior experience owning client relationships in a services or agency business, focusing on client satisfaction and renewals. Strong organizational, communication, and proactive skills are essential, along with fluency in English. Arabic fluency is a significant advantage. Experience in marketing agency client management and a proven track record of high client retention are preferred.
Description
Job description / Role
Job Type
Full Time
Job Location
UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Marketing, Advertising & PR
Company Industry
Marketing, Advertising & PR
Division50's Account Manager role
Division50's Account Manager owns the client relationship after the sale — onboarding, check-ins, renewals, and upsells — keeping clients happy and reducing churn. This is a retention role: you're measured on clients who stay and grow.
What you'll do
Own a book of client accounts: onboarding, regular check-ins, coordinating delivery.
Drive renewals and upsells; get ahead of at-risk accounts before they churn.
Be the client's trusted point of contact.
What we're looking for (non-negotiable)
You've personally owned client relationships in a services or agency business — responsible for keeping clients happy and renewing them, not just delivering work.
Calm, proactive, organized; comfortable on video with clients.
Fluent English; Arabic a strong plus (client-facing in the region).
Nice to have: marketing-agency client management; a track record of high retention.
About us & how to apply
Division50 is a fast-growing digital-marketing partner. Apply below — strong applicants get a short video interview. Competitive base plus renewal commission.
Apply Now