Requirements
Requires 3+ years of Account Management/Client Success experience in a digital marketing agency, with experience handling 20+ accounts simultaneously. Must have a strong understanding of digital marketing services (SEO, PPC, Social Media, Paid Advertising), excellent English communication skills, proven client relationship management, problem-solving abilities, and organizational skills. Must be based in or willing to work from Dubai.
Description
COLAB is looking for an experienced Senior Account Manager / Client Success Manager (remote) to manage client relationships, ensure successful delivery of digital marketing services remotely, and identify opportunities for account growth.The ideal candidate must have previous experience working in a digital marketing agency and excellent English communication skills.Key ResponsibilitiesManage a portfolio of client accounts and serve as the primary point of contactBuild strong, long-term client relationships and ensure high client satisfactionUnderstand client goals and coordinate with internal teams to ensure successful campaign deliveryManage client communication, expectations, timelines, and deliverablesConduct regular client meetings and provide performance updates and recommendationsMonitor account performance and identify opportunities for upselling and account growthResolve client concerns professionally and proactivelyWork closely with SEO, PPC, social media, content, and other delivery teamsMaintain accurate account records, action items, and follow-upsRequirements3+ years of Account Management / Client Success experience in a digital marketing agency – mandatoryExperience of handling 20+ account simultaneuslyStrong understanding of digital marketing services, including SEO, PPC, Social Media, and Paid AdvertisingExcellent English communication skills, both written and verbalProven experience managing multiple client accounts simultaneouslyStrong client relationship management and problem-solving skillsExperience identifying upselling and account-growth opportunitiesStrong organizational and project coordination skillsAbility to work in a fast-paced digital marketing agency environmentMust be based in or willing to work from DubaiAED 6,000 – 7,000 per monthPowered by JazzHRot93IkUNky