Customer Service Associate

📍 Cairo, EgyptFull-timeOn-site
📅 Posted: 2w ago🔄 Updated: 2w ago
CV%
✨ AI Summary
The Customer Service Associate will handle customer inquiries and provide professional support through various channels, resolving issues and ensuring a positive customer experience. Key responsibilities include following up on customer requests, providing accurate information, maintaining customer records, and escalating complex issues when necessary. This is a full-time, on-site position in Cairo, Egypt.
Required Skills
Other
Englishc1b2customer carecustomer supporttooutsourcing
Business, Sales & Management
Customer SuccessReal Estate Sales
Soft Skills & Professional Competencies
CommunicationProblem Solving
Hospitality, Retail & Customer Service
Call Center ExperienceHost/Hostess Experience
Information Technology
Amazon Elastic Container Registry
🎁 Benefits & Perks
2 days off
Requirements
English level : B2Having a call center experience is preferred.Gender: Males and FemalesRotational shifts2 days offGraduates onlyMales must have an identified Military status
Description
Handle customer inquiries and provide professional support through various channels.Resolve customer issues and ensure a positive customer experience.Follow up on customer requests and provide accurate information.Maintain customer records and update relevant systems.Escalate complex issues when needed.
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00