Operation Specialist

🏢 Talaat Moustafa Group
📍 Cairo, EgyptFull-timeOn-site
📅 Posted: 1w ago🔄 Updated: 1w ago
CV%
✨ AI Summary
The Operation Specialist will be responsible for coordinating and overseeing daily site operations, including utilities, infrastructure, and landscaping, ensuring smooth functioning and adherence to operational standards. This role involves conducting site visits to monitor quality, cleanliness, safety, and compliance, as well as managing relationships with contractors and service providers. The specialist will also handle resident service requests and complaints, monitor compound rules, and ensure health and safety compliance. Key responsibilities include preparing operational reports and maintaining accurate records, requiring strong communication and problem-solving skills.
Required Skills
Productivity & Workplace Tools
Microsoft OfficeWordExcelOutlook
Business, Sales & Management
Progress ReportingCustomer SuccessReal Estate SalesFacility Management
Information Technology
Technical DocumentationNIST
Other
record keepingcustomer care
Engineering, Construction & Trades
MEP CoordinationSite Management
Soft Skills & Professional Competencies
Follow-UpCommunicationProblem SolvingPeople Management
Operations, Logistics & Supply Chain
Logistics
Requirements
Bachelor’s degree in Commerce, Business Administration, or a related field.0–3 years of experience in operations, facility management, real estate, customer service, or residential compound operations.Fresh graduates are welcome to apply.Ability to work on-site and manage multiple tasks simultaneously.Strong coordination, follow-up, communication, and problem-solving skills.Proficiency in MS Office, particularly Word, Excel, and Outlook.Good reporting, documentation, and record-keeping skills.Fluency in Arabic and a good command of English.
Description
Coordinate and follow up on utilities, infrastructure, landscaping, and general site services to ensure smooth daily operations.Conduct regular site visits to monitor service quality, site readiness, cleanliness, safety, and compliance with operational standards.Coordinate with contractors, service providers, and internal departments and follow up on pending requests.Monitor landscaping, irrigation, lighting, and common areas and report any issues to the concerned departments.Handle residents’ service requests and complaints, follow up on their resolution, and conduct satisfaction surveys.Monitor compliance with residential compound rules and report any violations.Follow up on health and safety requirements, including traffic organization, signage, and accident-prevention measures.Prepare daily and periodic operational reports and maintain accurate records.Ensure effective communication and coordination among all relevant stakeholders.
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00