Requirements
Previous experience in hotel sales, preferably within the leisure segment. Good knowledge of leisure markets, travel agencies, tour operators, and DMCs. Strong communication, negotiation, and relationship-building skills. Results-oriented with a proactive approach to business development. Good knowledge of the Dubai hospitality and leisure market is an advantage. Excellent presentation and interpersonal skills. Ability to work independently and as part of a team.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Sales - Retail
Company Industry
Travel, Hotel & Tourism
Company description
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.
The resort comprises 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.
Job description
Manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum production to meet set target.
Manage assigned accounts focusing on local DMC and selected UK accounts.
Actively complete minimum 2-3 sales calls weekly.
Keep active relationship with overseas partner with minimum 2 conference calls per week.
Attend various trade shows and assigned sales trips with accurate follow-up reports.
Manage VIP villa booking inventory.
Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is done in a timely manner.
Ensure that all accounts are properly updated in the system.
Maintain up-to-date activity and rate information for each account.
Ensure all activities and production are inserted in Opera and ASA as per Sofitel standards.
Prepare special FIT offers and send new offers with accurate follow up in order to communicate with clients in an efficient manner.
Action any group and event enquiry and ensure accurate handover for follow up to Inspired Meeting team.
Ensure there are enough sales kits available for any visit.
Communicate client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
Ensure accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client.
Rate sheets must be accurate at all times.
Communicate any obstacles to completing action plans to Sales Manager or ADOS.
Arrange and manage familiarization/educational trips in line with business needs.
Respond within 24 hours to any group, checking space/rates in system and communicating to respective manager for further follow up.
Follow-up with Sales Manager to obtain/confirm all event-related information in a timely manner.
Must be flexible to accommodate irregular and/or extended hours.
Conduct any site inspections as required.
Qualifications
Previous experience in hotel sales, preferably within the leisure segment.
Good knowledge of leisure markets, travel agencies, tour operators, and DMCs.
Strong communication, negotiation, and relationship-building skills.
Results-oriented with a proactive approach to business development.
Good knowledge of the Dubai hospitality and leisure market is an advantage.
Excellent presentation and interpersonal skills.
Ability to work independently and as part of a team.
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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