Requirements
The Senior Manager, Data Center Operations will oversee multiple data center operations teams, integrating performance metrics and capacity analysis into business strategy. Responsibilities include managing escalated technical issues, crisis management, root cause analysis, and standardizing processes. The role also involves leading new region builds, acting as a liaison with project and engineering teams, and guiding teams responsible for installations, repairs, inventory, and logistics, while implementing advanced maintenance strategies to optimize data center efficiency and stability.
Description
Oversees Data Center Operations across multiple data centers, managing and integrating team performance, operations metrics, and capacity analysis into the broader business line strategy. Directs multiple teams in supporting escalated technical issues, crisis management, and root cause analysis, while standardizing processes and maintaining an accurate knowledge base. Leads new region builds and expansion activities, acting as a senior liaison with project and engineering teams to manage timelines, capacity, and ensure adherence to world-class standards. Guides teams responsible for installations, repairs, inventory, and logistics, enforces standards for component replacements and upgrades, recommends significant purchases, and implements advanced maintenance strategies to optimize data center efficiency and stability.