Diploma or Bachelor’s degree in Business Administration, Interior Design, Operations, Sales, Project Coordination or a related field preferred.
1–5 years of experience in furniture, interiors, fit-out, joinery, home furnishing, retail operations or a similar client-facing role preferred.
Strong customer-facing and interpersonal skills.
Confident visiting customers independently at residential properties.
Good understanding of furniture materials, fabrics, finishes, colours and basic customization terminology.
Ability to understand product specifications, dimensions and basic drawings.
Comfortable taking and recording basic measurements accurately.
Strong attention to detail, particularly when documenting customer selections and production specifications.
Good organizational skills with the ability to manage multiple active orders simultaneously.
Strong follow-up and coordination skills.
Comfortable using tablets, smartphones, digital forms, e-signature platforms, spreadsheets and order-management systems.
Good written and spoken English.
Hindi, Malayalam, Arabic or other commonly spoken UAE languages are an advantage.
Professional appearance and communication style suitable for dealing with premium residential customers.
Able to identify discrepancies between quotations, customer selections and factory specifications.
Commercially aware and able to recognize when a customer request constitutes a variation or additional charge.
Able to work independently while coordinating closely with sales, production, accounts and delivery teams.
Willing to travel frequently within the UAE.
Valid UAE driving licence required.
Familiarity with Wix, CRM systems, ERP software, accounting software or digital approval workflows is an advantage.
Experience in furniture manufacturing, upholstery, joinery, interiors or bespoke furniture is highly desirable.