✨ AI Summary
The Store Operations Specialist will manage the daily operations of the official online store, focusing on monitoring sales targets, campaign performance, and product information. This role involves ensuring a smooth customer journey, coordinating with various teams (Logistics, Customer Service, Tech) to resolve issues, and preparing performance reports with actionable insights. The ideal candidate has experience in E-commerce Store Operations and possesses strong analytical, problem-solving, communication, and coordination skills, with the ability to thrive in a fast-paced setting.
Requirements
Experience in E-commerce Store Operations.Strong analytical and problem-solving skills.Excellent communication and coordination skills.Ability to work in a fast-paced environment.
Description
Manage daily operations of the official online store.Monitor sales targets and campaign performance.Update product information, pricing, stock, and promotional content.Ensure a smooth customer journey from homepage to checkout and monitor payment performance.Coordinate with Logistics, Customer Service, and Tech teams to resolve operational issues.Track store performance and prepare daily & weekly reports with actionable insights.