Description
Job description / Role
Job Type
Full Time
Job Location
UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
General Management
Company Industry
Oil & Gas / Energy
Job purpose:
Lead the end-to-end planning, mobilisation, and delivery of the Americana Joint Venture (AMR JV) within Franchise Operations. Serve as the primary focal point between internal functions and the partner, translating JV strategy into executable roadmaps and measurable outcomes. Drive unit openings, operational readiness, and cross-functional synergies (marketing, loyalty, fuel, supply chain) to achieve the JV’s P&L targets and long-term growth plan. Ensure disciplined governance, stakeholder alignment, and continuous improvement throughout execution.
Key accountabilities:
JV strategy & planning
Define the JV strategy and translate corporate and partner objectives into annual and 5-year operating plans with clear milestones and KPIs. Ensure strategic coherence across development, operations, and commercial drivers.
Lead cross-functional planning forums to synchronise inputs from development, engineering, finance, operations, supply chain, and marketing. Create one integrated master plan.
Establish governance rhythms (steering committees, reviews, stage gates) that enable timely decisions, risk visibility, and portfolio reprioritisation. Maintain a single source of truth.
Prioritise greenfield and brownfield opportunities to maximise asset utilisation and market coverage. Use data-driven criteria for site selection and sequencing.
Maintain an integrated synergy plan covering marketing, loyalty, fuel supply, and operations excellence. Monitor benefit realisation against P&L targets and customer outcomes.
Project management & execution
Own end-to-end mobilisation for unit openings, coordinating timelines, dependencies, and readiness criteria across internal teams and the partner. Drive on-time launches.
Standardise project controls (scope, schedule, cost, risk, change) and institute disciplined reporting to senior leadership and the partner PMO. Escalate blockers early.
Direct resolution across design, fit-out, permits, commissioning, and handover. Maintain delivery velocity and quality through structured issue management.
Implement stage gates and readiness checklists covering technical, operational, and commercial requirements. Enforce entry/exit criteria.
Track execution KPIs (on-time opening %, readiness score, defects closure rate) and run corrective action plans where thresholds are missed.
Governance, contracts & approvals
Coordinate contracting frameworks with Legal, drafting and endorsing NOCs, addenda, and approvals. Ensure auditability and compliance with policy and JV standards.
Maintain a comprehensive approvals matrix spanning capex, layout, branding, and operations. Keep decision traceability and documentation complete.
Chair governance reviews to validate scope, commercial terms, and operational commitments. Resolve variances and maintain alignment with strategic intent.
Embed regulatory and policy controls throughout all phases. Conduct periodic compliance checks and rectify non-conformities promptly.
Keep contractual obligations visible to delivery teams via registers, dashboards, and briefings. Prevent scope creep and non-compliant changes.
Commercial & financial delivery
Lead JV business case development, coordinating feasibility studies, CAPEX/OPEX inputs, rentals, and sensitivity analysis. Support investment decisions with robust data.
Translate P&L targets into operational metrics (traffic, conversion, basket, NPS) and cascade performance expectations to delivery teams. Monitor weekly run-rates.
Quantify synergy benefits from marketing and loyalty programs, fuel logistics, and supply chain optimisation. Track realised value against baseline.
Implement cost governance and value-engineering practices across design and operations. Protect ROI and accelerate payback without compromising standards.
Prepare periodic performance reports for leadership and partner executives. Highlight variances, risks, and recovery actions with clear owner and due dates.
Operations excellence & launch readiness
Define operations excellence standards and toolkits to sustain service quality, safety, and customer satisfaction post-launch. Institutionalise SOPs and audits.
Lead readiness assessments covering staffing, training, systems, logistics, and contingency plans. Close gaps before handover to operations.
Establish defect management and stabilisation plans for the first 90 days after opening. Monitor run-rate achievement and stabilisation KPIs.
Partner with QA & Food Safety to embed compliance controls and traceability aligned to JV and regulatory requirements.
Drive continuous improvement using performance analytics and customer insights. Scale best practices across units for consistent outcomes.
Stakeholder & partner management
Act as the primary interface with the partner (Americana). Maintain transparent communication, trust, and joint decision-making at executive and working levels.
Facilitate forums with Development, Engineering, Finance, Operations, Supply Chain, and Marketing & Loyalty. Remove silos and accelerate delivery.
Manage structured escalation paths and resolve cross-functional conflicts. Keep priorities and risks visible through agreed dashboards.
Develop and execute stakeholder communication plans, ensuring timely updates and clear actions. Capture and action feedback loops.
Represent the JV in internal/external reviews and site visits. Uphold brand, safety, and customer experience standards consistently.
Job specific accountabilities
Generic accountabilities
Supervision
Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.
Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectives.
Budgets
Provide input for preparation of the Section / Department budgets and assist in the implementation of the approved budget and work plans to deliver section objectives.
Investigate and highlight any significant variances to support effective performance and cost control.
Policies, systems, processes & procedures
Implement approved Section / Department policies, processes, systems, standards and procedures in order to support execution of the Section’s / Department work programs in line with Company and international standards.
Performance management
Contribute to the achievement of the approved performance objectives for the Section / Department in line with the Company performance framework.
Innovation and continuous improvement
Design and implement new tools and techniques to improve the quality and efficiency of operational processes.
Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with ISO standards in order to define intelligent solutions for issues confronting the function.
Health, safety, environment (HSE) and sustainability
Comply with relevant HSE policies, procedures & controls and applicable legislation and sustainability guidelines in line with international standards, best practices and ADNOC Code of Practices.
Reports
Provide inputs to prepare Section MIS and progress reports for Company Management.
Communications & working relationships:
Internal
Business Development Division
Engineering & Projects Division
Format Development Department
Finance Division
Operational Excellence Department
Marketing Group
Retail Operations
External
Americana JV Partner Teams
Contractors & Vendors
Regulatory Authorities & Government Bodies
Third-Party Service Providers
Qualifications, experience, knowledge & skills:
Minimum qualification
Bachelor’s degree in Business, Engineering, Supply Chain, or a related field; Master’s degree is an advantage.
Minimum experience & knowledge & skills
10 years of experience in multi-site retail, QSR/franchise operations, or energy retail; at least 5 years leading cross-functional programs or partnerships.
Proven delivery of complex JV or partnership programmes including contracting, governance, and multi-function approvals.
Demonstrated success in unit openings, operational readiness, and synergy realisation (marketing, loyalty, fuel supply).
Strong financial acumen in feasibility, CAPEX/OPEX modelling, P&L accountability, and performance analytics.
Experience operating within regulated, safety-critical environments and adhering to corporate policies and audit standards.
About the Company
We are one of the world's leading energy producers, and a primary catalyst for Abu Dhabi’s growth and diversification.
We operate across the entire hydrocarbon value chain, through a network of fully-integrated businesses, with interests that range from exploration, production, storage, refining and distribution, to the development of a wide-range of petrochemical products.
Since 1971, we have created thousands of jobs, driven the growth of a diverse knowledge-based economy, and played a key role in Abu Dhabi’s global emergence.
Today, we continue to look for new and innovative ways to maximize the value of our resources, pioneering those approaches and technologies that will ensure we are able to meet the demands of an ever-changing energy market, and continue to have a positive impact on the Abu Dhabi economy for generations to come.
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