Principal Program Manager – Repair Services Operations

🏢 Oracle
📍 Houston, United StatesFull-timeOn-site
📅 Posted: 1mo ago🔄 Updated: 1mo ago
CV%
✨ AI Summary
Oracle Cloud Infrastructure (OCI) is seeking a Principal Program Manager to lead strategic operational improvement initiatives within its Repair Services organization. The role focuses on enhancing repair quality, reducing failure rates, optimizing vendor performance, and driving overall operational excellence. The ideal candidate will possess strong program management, operational leadership, vendor management, and technical problem-solving skills, working collaboratively across various departments and external partners to implement scalable solutions and achieve measurable business results.
Required Skills
Business, Sales & Management
○Program Management○Process Improvement
Soft Skills & Professional Competencies
○Leadership○Problem Solving○Analytical Skills○Root Cause Analysis○Decision Making○Communication○Presentation Skills○Stakeholder Management
Operations, Logistics & Supply Chain
○Vendor Management
Other
○stakeholder influence○operational metrics
Information Technology
○Dashboards
Finance, Legal & Governance
○IT Governance
Nice to have:
Business, Sales & Management
○Quality Systems○Process Improvement
Other
○failure analysis○technology operations○service delivery
Information Technology
○Quality Assurance○Cloud Architecture
🎁 Benefits & Perks
Medical, dental, and vision insurance, including expert medical opinion; Short term disability and long term disability; Life insurance and AD&D; Supplemental life insurance (Employee/Spouse/Child); Health care and dependent care Flexible Spending Accounts; Pre-tax commuter and parking benefits; 401(k) Savings and Investment Plan with company match; Paid time off: Flexible Vacation (13-18 days annually); 11 paid holidays; Paid sick leave (72 hours upon hire, capped at 112 hours annually); Paid parental leave; Adoption assistance; Employee Stock Purchase Plan; Financial planning and group legal; Voluntary benefits including auto, homeowner and pet insurance. May be eligible for bonus and equity.
Requirements
Requires a Bachelor's degree in Engineering, Operations, Supply Chain, Business, Computer Science, or equivalent experience, along with 7+ years of experience in program management, operations, supply chain, or repair services. Must have demonstrated success in managing operational performance, process improvements, and cross-functional initiatives, with strong analytical, organizational, and communication skills. Experience with vendor management and project management is essential.
Description

Oracle Cloud Infrastructure (OCI) is seeking a Principal Program Manager to lead strategic operational improvement initiatives within our Repair Services organization. This role will focus on improving repair quality, reducing failure rates, optimizing vendor performance, and driving operational excellence across the end-to-end repair ecosystem.

The ideal candidate combines strong program management, operational leadership, vendor management, and technical problem-solving skills. You will work across Engineering, Quality, Supply Chain, Logistics, Customer Support, and external partners to identify issues, implement scalable solutions, and deliver measurable business results.

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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00