Requirements
The role requires leading and developing a security team, managing security operations, overseeing property safety, supporting investigations, overseeing emergency responses, acting as a law enforcement liaison, and ensuring accurate documentation. Candidates should possess strong leadership, teamwork, accountability, urgency, and discipline.
Description
Job DescriptionExceptional Hospitality Starts with YouPicture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Safety and Security Manager, and facility safety – you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.ResponsibilitiesHere's what you'll do during a typical day:Lead and develop the team: Recruit, train, supervise, and mentor security team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build a motivated and high-performing team Manage security operations: Implement security protocols to protect guests, employees, and property whilst ensuring compliance with local regulations and company brand standards.Supervise property safety: Oversee security patrols, identify potential risks, and take proactive measures to address safety and security concernsSupport investigations: Assist in conducting investigations related to accidents, thefts, property loss, and policy violations, ensuring proper documentation and follow-upOversee emergency responses: Manage on-site emergency responses, including fires, medical incidents, and safety hazards, while coordinating with appropriate teamsAct as law enforcement liaison: Maintain communication as needed with local, state, and federal law enforcement agencies on security-related mattersEnsure accurate documentation: Review and maintain security reports, incident records, and compliance documentationSupport hotel operations as part of the leadership team: Take on duty manager responsibilities as needed and ensure compliance with safety protocols and hotel standardsQualificationsWhat It Takes to Make the StayAt Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team MemberA passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.About UsJoin an Award-Winning Workplace CultureAt Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.Curious about life at Hilton Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.About The TeamHow We'll Help You ThriveBenefitsAt Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel programPaid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parentsCrisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional careMental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.