✨ AI Summary
This role is for a Receptionist in an Airport Lounge, responsible for welcoming and assisting guests, managing check-ins, and ensuring a seamless guest experience. Key responsibilities include providing outstanding customer service, responding to inquiries, coordinating with the operations team, maintaining a professional reception area, and ensuring compliance with service standards.
Requirements include being a Saudi National with a diploma or bachelor's degree. Previous experience in reception, customer service, hospitality, or aviation is preferred. Excellent English communication and interpersonal skills, a professional appearance, and a service-oriented attitude are necessary. The position involves rotational shifts, including weekends and public holidays.
Requirements
Saudi National. Diploma or Bachelor's degree. Previous experience in Reception, Customer Service, Hospitality, Aviation, or a related field is preferred. Good command of English (spoken and written). Excellent communication and interpersonal skills. Professional appearance with a positive, service-oriented attitude. Ability to work on rotational shifts, including weekends and public holidays.
Description
Welcome and assist lounge guests with a warm and professional approach. Manage guest check-in and verify lounge access eligibility. Provide outstanding customer service and respond to guest inquiries. Coordinate with the operations team to ensure a seamless guest experience. Maintain a clean, organized, and professional reception area. Ensure compliance with lounge service standards and company procedures.