Requirements
Must have previous Sabre experience and strong knowledge of the Sabre GDS and travel reservation processes. English proficiency at B2/C1 level is required. Experience in travel, airline, tourism, or customer service is preferred, along with strong communication and problem-solving skills. Willingness to work in a hybrid setup in Maadi is necessary.
Description
Company DescriptionFlairsTech is an international, technology-driven Managed Services Provider built around Innovation, Talent, and Excellence. With 1,000+ professionals across five offices, we partner with 100+ global organizations, delivering technology, digital solutions, business operations, analytics, and customer experience services.We work closely with clients across North America, Europe, the Middle East, and Africa, acting as an extension of their teams to drive efficiency, productivity, and business growth.At FlairsTech, we believe our people are our greatest asset. We offer an inclusive, collaborative, and growth-oriented environment where professionals can work on diverse international projects, develop their skills, and build meaningful careers.Role DescriptionWe are looking for an experienced Sabre Travel Advisor – B2/C1 English to join our team on a full-time hybrid basis in Maadi.In this role, you will support international customers with their travel needs, handling reservations and itineraries through the Sabre Global Distribution System (GDS). You will be responsible for providing professional and accurate assistance across flights, hotels, and other travel services.Key Responsibilities:Handle travel reservations, itinerary changes, cancellations, and related customer requests using Sabre.Communicate professionally with international customers in English.Provide accurate information and effective solutions to customer inquiries.Verify travel details and ensure high-quality data entry.Follow company policies, client guidelines, and established travel procedures.Meet defined service level, quality, and performance targets.Stay up to date with travel products, systems, and policies.Collaborate effectively with team members to ensure an excellent customer experience.RequirementsPrevious Sabre experience is a MUST.Strong knowledge of the Sabre GDS and travel reservation processes.English proficiency at B2/C1 level.Experience in travel, airline, tourism, or customer service is preferred.Strong communication and problem-solving skills.Ability to work in a fast-paced, customer-focused environment.Willingness to work in a hybrid setup in Maadi.Join FlairsTech and be part of an international team where your experience, talent, and growth matter.