Requirements
Requires +2 years of relevant experience, with consideration for fresh graduates meeting other criteria. Excellent client service skills, preferably from BPO, high-end fashion retail, or 5-star hotels. Must have advanced English communication skills (verbal and written) with a refined accent, and the ability to handle high-profile clients professionally. Proficiency in handling complaints, being organized, a good researcher, detail-oriented, and an effective problem solver is essential.
Description
Client Service Representative | DubaiImmediate Joiners OnlyAbout the Job:Position Title: Client Service RepresentativeJob Location: DubaiTraining Location: DubaiTraining Duration: 4-8 weeksCompetitive Salary Package Incentives and Rewards.Job Description:Client Interfacing Role (not a back-office work)Ensuring superb client service quality.Manage the operations of business unit, including the management of orders, sales transactions, client affairs, financial matters, administrative tasks, and property maintenance management.Collaborate with diverse departments and business units to optimize operational efficiency.Communicate effectively across various mediums, encompassing face-to-face interactions, managing incoming and outgoing calls, chat correspondence, emails, etc.Active participation in the client retention program.Job Specification:+2 years of relevant experience. (Consideration for fresh graduates if they meet other qualifying criteria).Excellent client service skills preferably gained from BPO background (call center), high-end brand fashion retail industry, or 5-star hotels/hospitality industry.Advanced proficiency in English verbal and written communication with a refined accent.Capability to deal with high-profile clients with poise and professionalism.Proficient in handling clients complaints, feedback, as well as being organized, a good researcher, detail-oriented and effective problem solver.Smart and professional looking with a confident personality.Demonstrate positive attitude with high energy level.Capable and adaptable with technology.In good physical and health condition.