Requirements
Requires 1+ year of e-commerce listing management on platforms like eBay, Mercari, or Square, with hands-on on-page SEO experience and basic use of Search Console/Analytics. Must demonstrate inventory sync discipline across multiple sales channels, possess strong written English and customer messaging skills, and be proficient with Google Sheets/Excel for tracking. A reliable WFH setup including a computer with at least 8GB RAM, Intel i5/AMD Ryzen 5 processor, 40MBPS internet, headset with mic, webcam, and a backup connection is essential.
Description
Department: Support & LeadershipLocation: Global+Compensation: $7.00 / hourDescriptionAbout the ClientOur client is a specialty collectibles retailer with both in-store and online sales channels. They sell niche toy lines and fandom merchandise and drive sales through their Square website, eBay, Mercari, and Facebook communities. They're growing their online presence and need a dedicated specialist to manage listings, inventory sync, SEO, and customer engagement.Why does this role existThis role ensures accurate, fast, and consistent product listing management across the website and third-party marketplaces to prevent oversells and maximize visibility. It exists to grow organic traffic through on-page SEO and keep promotions active in community channels that convert. The hire will also centralize customer messaging, invoicing, and coordination with in-store staff to streamline operations.The Impact you'll makeMarketplace Listing ManagementCreate new listings (photos, titles, descriptions) on Square, eBay, and Mercari.Renew, repost, and refresh high-performing listings to maintain visibility.Deactivate sold items across platforms promptly to prevent double-sells.Inventory Sync & Order CoordinationUpdate and reconcile inventory across the website and marketplaces after each sale.Track inventory in Google Sheets/Excel for simple, accurate counts.Coordinate with in-store staff for order prep/packing handoffs and maintain clear internal documentation.Customer Engagement & InvoicingRespond to Facebook/messages promptly and professionally.Create and send invoices as needed (e.g., via Square) and follow through to payment.Use product knowledge to answer questions accurately and enthusiastically.Website & On-page SEOMaintain and improve homepage and product on-page SEO (titles, meta, copy).Monitor performance using Google Search, Search Console, and Analytics basics.Recommend and implement optimizations to drive organic traffic.Social Promotions & Community ManagementPost daily promotions and announcements in relevant Facebook groups.Manage a dedicated profile/page to build community engagement and awareness.Capture feedback and trends from groups to inform listings and SEO.Skills, Knowledge and ExpertiseRequired:1+ year managing e-commerce listings on at least two of: eBay, Mercari, Square (or similar CMS).Hands-on on-page SEO experience (titles, meta, product copy) and basic use of Search Console/Analytics.Demonstrated inventory sync discipline across multiple sales channels.Strong written English and customer messaging experience (Facebook/Email).Proficiency with Google Sheets/Excel for simple tracking and reconciliation.WFH Set-Up:Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.Internet speed of at least 40MBPSHeadset with an extended mic that has noise cancellation and a webcamBack-up computer and internet connectionQuiet, dedicated workspace at homeYour Superpowers:Technical: product listing creation, basic photo handling, SEO fundamentals, GSC/GA familiarity, spreadsheet accuracy.Operational: detail orientation, process documentation, fast task switching across platforms.Communication: friendly, prompt messaging; clear coordination with in-store staff; invoice follow-through.Mindset: proactive, curious about product lines and character names; quality- and metrics-driven.You should apply if...You enjoy the rhythm of listing, refreshing, and optimizing products to boost visibility and sales.You thrive in online communities, answering questions, and turning interest into paid orders.You take pride in accuracy—no double-sells, clean data, and well-documented processes.You're excited to learn niche collectibles (e.g., Transformers/blockies) and speak the language of fans.You're accountable to KPIs and comfortable working independently in a remote setup.What to expect...Work Setup:Remote positionMust have a reliable internet connection and a quiet workspaceRequired to provide own computer with Intel Core i5 or something similar or higher operating systemWorking Hours:40 hours per week2 PM to 10 PM Eastern TimeCompensation:$7 per hourNo benefits package includedBenefits