Description
Job PurposeTo execute the Group’s IT operations, including the deployment, activation, configuration, and administration of software programs and operating systems, mainframe systems, storage units, main memory, personal computers, backup systems, disaster recovery/alternate sites, and other related operating systems are properly installed, configured, and deployed on the Bank’s main systems, and that users are appropriately configured and granted access in proper and uninterrupted operation of operating systems, main systems, storage units, main memory, personal computers, backup systems, disaster recovery/alternate sites, and other related infrastructure upgrades to operating systems, main systems, storage units, main memory, personal computers, backup systems, disaster recovery/alternate sites, and other related infrastructure, and ensure that appropriate data and information security and protection measures are implemented and perform the necessary modifications and enhancements to improve operational efficiency. All issues and observations shall be technologies used by the Bank, as well as to troubleshoot and resolve any related issues in order to meet business requirements.ResponsibilitiesEnsure that operating systems are properly installed, configured, and deployed on the Bank’s main systems, and that users are appropriately configured and granted access in accordance with their job requirements and applicable instructions.Monitor the performance of the operating systems in use and ensure that they operate optimally and efficiently to meet business requirements.Ensure the proper and uninterrupted operation of operating systems, main systems, storage units, main memory, personal computers, backup systems, disaster recovery/alternate sites, and other related infrastructure, ensuring that all system users can access and utilize the systems without failures, interruptions, or delays.Follow up on updates and upgrades to operating systems, main systems, storage units, main memory, personal computers, backup systems, disaster recovery/alternate sites, and other related infrastructure, and ensure that appropriate data and information security and protection measures are implemented across these systems and users’ devices.Test and validate new and modified systems used by the Bank, ensuring their effectiveness and assessing the extent to which they meet business and user requirements.Provide technical support for operating systems, main systems, storage units, main memory, personal computers, backup systems, disaster recovery/alternate sites, and other related infrastructure, and perform the necessary modifications and enhancements to improve operational efficiency. All issues and observations shall be tracked and managed through the designated issue-management system (Jira).Serve as a primary or alternate member of the Business Continuity Plan and officially designated emergency response teams, carrying out all duties assigned under the plan in order to minimize the impact of crises and restore operations as quickly as possible.