✨ AI Summary
We are looking for a professional and friendly Receptionist to join our school team. This role involves being the primary point of contact for parents, visitors, students, and staff, providing excellent customer service and administrative support. Key responsibilities include welcoming visitors, managing calls and emails, providing information, processing Transfer Certificates, handling parent concerns, and assisting with general administrative tasks while maintaining confidentiality and school policies.
The successful candidate must be fluent in English and Arabic, possess a high school education with strong English, Arabic, and Maths, and have at least one year of experience in a receptionist or customer service role. Strong communication, interpersonal, multi-tasking, and computer skills, particularly with Microsoft Office, are essential.
Requirements
The ideal candidate must be a fluent English and Arabic speaker with a high school education, including Arabic, English, and Maths. A minimum of one year of experience as a receptionist or in a customer service role is required. Essential skills include effective communication, interpersonal skills, multi-tasking abilities, and proficiency in secretarial and computer skills, with advanced Microsoft Office skills being an advantage.
Description
Job DescriptionWe are seeking a professional, friendly, and customer-focused Receptionist to join our school team. The successful candidate will be the first point of contact for parents, visitors, students, and staff, providing exceptional customer service and administrative support.Key Responsibilities:Welcome visitors and provide a positive first impression of the school.Handle telephone calls, emails, and enquiries in a professional and timely manner.Provide accurate information regarding admissions, school services, and general enquiries.Ensure continuous front desk coverage throughout the school day.Record and manage visitor, caller, and student attendance records.Process Transfer Certificates (TCs) and maintain accurate documentation.Handle parent concerns appropriately and escalate matters when required.Support the school with general administrative and secretarial tasks.Maintain confidentiality and adhere to all school policies and procedures.Attend meetings and collaborate effectively with colleagues.Skills DescriptionExpected Qualifications:Need to be a fluent English and Arabic speaker. Strong High school education, including Arabic, English, and MathsExpected Experience: A minimum of one year experience working as a receptionist or in a customer service-focused role.Effective communicator (written and spoken)Interpersonal skills, able to operate in a diverse environment Job-Specific Knowledge & Skills: Ability to multi-task and cope with peaks of demand Proficient secretarial and computer skillsAdvanced user of Microsoft Office an advantage