✨ AI Summary
The Senior Manager - IT Delivery Management is responsible for the successful end-to-end delivery of technology/Digital products, projects, and services. This role bridges business stakeholders, product teams, technology teams, vendors, and executive management, ensuring effective management of scope, budget, quality, timelines, risks, and stakeholder expectations. Key responsibilities include gathering requirements, coordinating solution design, managing vendor contracts, creating delivery roadmaps, tracking progress, removing blockers, managing testing and release activities, and ensuring successful production deployment and monitoring.
Requirements
Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. 7 + years of experience in IT project delivery, program management, or technology implementation.
Description
The Senior Manager - IT Delivery Managment is responsible for ensuring that technology/Digital products, projects, and services are delivered successfully from initiation to production. The role acts as the bridge between business stakeholders, product teams, technology teams, vendors, architecture, cybersecurity, operations, and executive management. The Delivery Manager owns the end-to-end delivery process, ensuring scope, budget, quality, timelines, risks, dependencies, and stakeholder expectations are effectively managed.Key ResponsibilitiesGet the requirements from business and product teams. Coordinate solution design with architects. Align with cybersecurity and compliance teams. Manage vendor contracts and statements of work. Create the delivery roadmap. Track development progress. Remove blockers affecting teams. Manage testing and release activities. Ensure production deployment is successful. Monitor post-production issues. Report delivery status to executives. The Delivery Manager is accountable for ensuring the feature is delivered successfully and provides business value.