Requirements
The role requires independent responsibility for data centers, leading performance analyses, and proactive monitoring to implement enhancements. Key responsibilities include driving process improvements, leading incident resolution, managing escalated technical issues, and utilizing automation and monitoring tools. The position also involves overseeing new region builds and expansions, acting as a liaison for expansion projects, and providing oversight for installations, repairs, inventory, and logistics.
Description
Independently responsibility for one or more data centers, leading performance analyses across key operational areas and proactively monitoring facility health to implement significant enhancements. Drives process improvements by partnering across functions and regions, leads on-the-ground teams in incident resolution, manages escalated technical issues, and utilizes advanced automation and monitoring tools to mitigate risks. Maintains an up-to-date knowledge base, executes incident management protocols, and conducts root cause analysis to improve operations. Oversees new region builds and expansions, serves as the main liaison for expansion projects, and provides oversight for installations, repairs, inventory, and logistics—directing component upgrades and infrastructure changes to optimize data center efficiency and stability.