Student Casual - LES Student Ambassadors - LES - Grade 2 - 900976

If we receive a high volume of applications then we may close this advert early. We recommend that you apply as soon as possible. 

Please note this role is for Undergraduates only.

The College of Life and Environmental Undergraduate Student Ambassador is a key support role for the College. We are looking for current Undergraduates to join us as Student Ambassadors to support student recruitment and marketing activity for the College. Ambassadors are employed to support young people during activities and offer advice and knowledge to future students, their parents and teachers. Ambassadors may be involved in activities including delivering presentations to large audiences, leading campus tours, meeting parents and offer holders, assist with visits to the campus in your School or Department. 

Ambassadors will also be involved with creating engaging content for the University website, prospectus and College social media. All Ambassadors will be expected to fill out a content form so that we can set up a Student Profile for them on our website.  The role may also require the writing of blogs and further online content.

The role involves supporting the College Marketing and Communications team in marketing initiatives with the aim of encouraging prospective students to apply to Birmingham and offer holders to select Birmingham as their Firm Choice. 

The role may cover working across a wide variety of platforms and activities including Unibuddy, The Student Room, Facebook, Instagram, Zoom webinars, phone calls and videos. 

Hours

The position does not guarantee a regular number of hours per week. The hours will be ad hoc.  Working hours are variable depending on the number of positions available and what shifts are assigned (notified in advance) and on an Ambassador’s availability around studies.  Activity may  take place during University vacation as well as over the weekends (Open Days and Offer Holder Visits on Saturdays). You will be contacted ahead of time to find out availability.

Main duties

You will be managed by a member of the College Marketing and Communications team who will direct your work and priorities. Types of activity may include:

• Working during the main University Undergraduate Open Days in June, October and 

November

• Leading campus tours
• Meeting and assisting offer holders and their parents during Offer Holder Visit Days
• Preparing and delivering presentations or participating in student panels (topics include your student experience, student life, and why you chose your subject)
• Confidently assisting the organisers to co-ordinate and deliver an event including overseeing activities, registration, attendance, resources, catering and ad hoc enquires. 
• Contributing to question and answer panels during school or offer holder visits to share experiences
• Administration of special events (e.g. making telephone calls, collating information packs, data inputting)
• Becoming a UniBuddy representative answering questions online from prospective student enquirers about your experience of Birmingham
• Engaging with offer-holders on social media platforms such as Facebook and Instagram 
• Becoming a Student Representative on The Student Room platform, answering questions and moderating boards
• Being a representative of the student body and voice for college digital marketing initiatives, feeding back on activities and contributing ideas to promote the University
• Creating a Student Profile online which will contain information like why you chose Birmingham and stories from your time here
• Writing interesting blog posts from a student perspective. Topics will be provided to coincide with key events throughout the year plus opportunity to create personal content related to student life

Person Specification 

• Current undergraduate student studying a College of Life and Environmental Sciences subject 
• Ideally able to offer a minimum 2 years commitment to being an Ambassador
• Enthusiasm for the University, the College and your area of study
• A good knowledge (or willingness to gain knowledge) of the University, campus and its student support services
• A good level of English language is required in both written and verbal communication
• Customer service skills including the ability to stay calm, friendly and helpful when interacting with people and under pressure
• Evidence of showing diplomacy and initiative to deal with a variety of people and situations 
• A professional approach to work is required, as well as being able to represent the University and its brand consistently and appropriately 
• Reliable, punctual, organised and conscientious
• The ability to take initiative and resolve problems when needed

Benefits

• Develop a range of skills and experiences for your CV including evidence of effective teamwork, leadership, communication and public speaking
• Gain experience and confidence dealing with people from a wide range of diverse backgrounds
• Earn points towards the Personal Skills Award (PSA)
• Receive a comprehensive package of training sessions
• Salary at a generous hourly rate

View our staff values and behaviours here 

Valuing excellence, sustaining investment

We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.

The University of Birmingham restricts all students to working up to 15 hours per week during term time. If your application is successful and your course does not follow the usual academic term timetable (e.g.  PGT, PGR or PhD student), you and your supervisor must formally agree vacation periods if this role exceeds 15 hours per week. In addition to this, please be aware if you are an International student you will be required to apply to the Registry for the appropriate Authorised Absence. 

You are only eligible to apply to this role if you are a current University of Birmingham student. If you are not a University of Birmingham student your application will not be considered.

To work you will need to carry out a right to work check. These checks will need to be completed prior to work commencing.