Requirements
Proven experience in a front desk or accounting role, preferably within a luxury resort or hotel environment. Strong understanding of billing, invoicing, and general financial procedures. Excellent communication and interpersonal skills with a focus on delivering exceptional guest service. Proficient in front office software systems (PMS, POS) and Microsoft Office applications. High attention to detail, accuracy, and organizational skills. Ability to multitask, prioritize, and work efficiently under pressure.
Description
Job description / Role
Job Type
Full Time
Job Location
Ras Al Khaimah, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Accounting & Audit
Company Industry
Travel, Hotel & Tourism
Company description
We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Ennismore / Accor’s limitless possibilities. By joining us every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.
Rixos Bab Al Bahr is a luxury hotel chain providing traditional Turkish hospitality in an excellent manner. Changing the concept of a real luxury by giving a new meaning to the all-inclusive holiday concept through providing a unique experience.
Salaries and benefits
Competitive salary
Duty meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
Vacation tickets / benefits provided by the hotel
Medical insurance provided
Job description
The Front Office Coordinator is a key member of the Front Office Team, responsible for supporting the smooth and efficient day-to-day operations of the front desk. This role plays a vital part in managing administrative and financial-related tasks, including billing, invoicing, and payment processing, as well as assisting with administrative duties to ensure high-quality service delivery.
Key responsibilities
Coordinate and manage billing processes, including the preparation and reconciliation of invoices
Assist in tracking payments, processing transactions, and resolving billing discrepancies
Assist in night audits and reconciliation of group billings, meal allocations, and checks
Maintain accurate financial and client records in accordance with company policies
Provide front desk support, including greeting visitors, answering phones, and managing appointments
Liaise with internal departments to ensure seamless front office operations
Support financial reporting and assist with audits or financial reviews as needed
Qualifications
Proven experience in a front desk or accounting role, preferably within a luxury resort or hotel environment
Strong understanding of billing, invoicing, and general financial procedures
Excellent communication and interpersonal skills, with a focus on delivering exceptional guest service
Proficient in front office software systems (e.g., PMS, POS) and Microsoft Office applications
High attention to detail, accuracy, and organizational skills
Ability to multitask, prioritize responsibilities, and work efficiently under pressure
Professional appearance and demeanor with a customer-first mindset
Flexibility to work varied shifts, including weekends and holidays, as needed
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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