Front Office Coordinator

🏢 AccorHotels
📍 Ras Al Khaimah, United Arab EmiratesFull-timeOn-site
📅 Posted: 1w ago🔄 Updated: 1w ago
CV%
✨ AI Summary
The Front Office Coordinator will support the smooth operation of the front desk by managing administrative and financial tasks, including billing, invoicing, and payment processing. This role is crucial for ensuring high-quality service delivery and maintaining accurate financial and client records. Key responsibilities include coordinating billing, tracking payments, assisting with night audits, and providing general front desk support. Qualifications required include proven experience in a front desk or accounting role, preferably in a luxury hotel environment, with a strong understanding of financial procedures. Excellent communication, guest service, and organizational skills are essential, along with proficiency in front office software and Microsoft Office. The ability to multitask and work efficiently under pressure is also important.
Required Skills
Finance, Legal & Governance
Accounts Receivable
Hospitality, Retail & Customer Service
Payment ProcessingGuest Services
Soft Skills & Professional Competencies
CommunicationAttention to DetailOrganizationTime ManagementPrioritizationCalm Under Pressure
Other
interpersonal skillsPOS (Point of Sale)
Business, Sales & Management
Property Management
Productivity & Workplace Tools
Microsoft Office
🎁 Benefits & Perks
Competitive salary, Duty meals provided (breakfast/lunch/dinner/midnight meal + coffee breaks), Vacation tickets/benefits, Medical insurance
Requirements
Proven experience in a front desk or accounting role, preferably within a luxury resort or hotel environment. Strong understanding of billing, invoicing, and general financial procedures. Excellent communication and interpersonal skills with a focus on delivering exceptional guest service. Proficient in front office software systems (PMS, POS) and Microsoft Office applications. High attention to detail, accuracy, and organizational skills. Ability to multitask, prioritize, and work efficiently under pressure.
Description
Job description / Role Job Type Full Time Job Location Ras Al Khaimah, UAE Nationality Any Nationality Salary Not Specified Gender Not Specified Arabic Fluency Not Specified Job Function Accounting & Audit Company Industry Travel, Hotel & Tourism Company description We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Ennismore / Accor’s limitless possibilities. By joining us every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality. Rixos Bab Al Bahr is a luxury hotel chain providing traditional Turkish hospitality in an excellent manner. Changing the concept of a real luxury by giving a new meaning to the all-inclusive holiday concept through providing a unique experience. Salaries and benefits Competitive salary Duty meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks Vacation tickets / benefits provided by the hotel Medical insurance provided Job description The Front Office Coordinator is a key member of the Front Office Team, responsible for supporting the smooth and efficient day-to-day operations of the front desk. This role plays a vital part in managing administrative and financial-related tasks, including billing, invoicing, and payment processing, as well as assisting with administrative duties to ensure high-quality service delivery. Key responsibilities Coordinate and manage billing processes, including the preparation and reconciliation of invoices Assist in tracking payments, processing transactions, and resolving billing discrepancies Assist in night audits and reconciliation of group billings, meal allocations, and checks Maintain accurate financial and client records in accordance with company policies Provide front desk support, including greeting visitors, answering phones, and managing appointments Liaise with internal departments to ensure seamless front office operations Support financial reporting and assist with audits or financial reviews as needed Qualifications Proven experience in a front desk or accounting role, preferably within a luxury resort or hotel environment Strong understanding of billing, invoicing, and general financial procedures Excellent communication and interpersonal skills, with a focus on delivering exceptional guest service Proficient in front office software systems (e.g., PMS, POS) and Microsoft Office applications High attention to detail, accuracy, and organizational skills Ability to multitask, prioritize responsibilities, and work efficiently under pressure Professional appearance and demeanor with a customer-first mindset Flexibility to work varied shifts, including weekends and holidays, as needed About the Company A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents. We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise. From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services. Apply Now
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00