Requirements
The ideal candidate will be a certified spa therapist with 2-5 years of experience in the hotel industry. Strong English communication skills, a pleasing personality, and the ability to handle pressure and multitask are essential.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Healthcare
Company Industry
Travel, Hotel & Tourism
Company description
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.
The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.
Job description
Spa treatments
Perform a variety of treatments, including massages, facials, body scrubs, wraps, and other spa services tailored to guest needs.
Maintain a deep understanding of various therapies and recommend appropriate treatments based on client preferences and concerns.
Guest experience & care
Provide an exceptional guest experience, ensuring every interaction is professional, warm, and personalized.
Follow up post-treatment to ensure guest satisfaction and provide product or service recommendations.
Operational support
Prepare treatment rooms before and after each session, ensuring cleanliness, hygiene, and readiness at all times.
Monitor and maintain spa supplies and equipment, reporting needs to the relevant team.
Adhere to all safety and sanitation protocols to maintain a high standard of cleanliness.
Team collaboration
Collaborate with the wellness and operations teams to create a seamless and elevated experience for guests.
Participate in training sessions and team meetings to enhance skills and align with the hotel’s standards.
Observe all brand/operating standards and/or LQA.
Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to reporting manager immediately.
Participate and contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the hotel.
Perform any other duties and responsibilities that may be assigned.
Qualifications
Certified as spa therapist
With 2-5 years of experience in the same field in hotel industry
With good English communication skills
With pleasing personality and a well focused individual
Able to handle pressure at work and capability to multi-task
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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