Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Sales - Retail
Company Industry
Retail
Overview of the role
We are looking for a passionate and customer-focused sales executive to join our automotive retail sales team. In this role, you will be responsible for delivering exceptional customer experience throughout the vehicle purchasing journey while achieving individual and team sales objectives. You will act as a trusted advisor to customers, helping them identify the right mobility solutions while building long-term relationships that drive customer loyalty and business growth.
What you will do
Engage with prospective customers and guide them through the complete vehicle sales journey.
Achieve monthly and annual sales targets through effective prospecting, lead management, and customer conversion.
Develop new business opportunities while maintaining strong relationships with existing customers.
Conduct vehicle presentations, demonstrations, and test drives that highlight product features and benefits.
Prepare quotations, finance proposals, and sales documentation in line with company standards.
Monitor market trends, competitor activities, and customer preferences to identify sales opportunities.
Ensure accurate and timely updates of customer interactions and sales activities within internal systems.
Collaborate closely with finance, insurance, and after-sales teams to deliver a seamless customer experience.
Maintain high levels of customer satisfaction and contribute to repeat business and referrals.
Required skills to be successful
Strong knowledge of automotive products and the vehicle sales process.
Proven ability to achieve and exceed sales targets in a competitive environment. Good understanding of sales planning, prospecting, and pipeline management.
Strong customer service mindset with the ability to build lasting relationships.
Minimum 1-3 years of experience in automotive retail sales or a similar customer-facing sales environment.
About the team
You will be part of a dynamic automotive retail sales team dedicated to delivering best-in-class customer experiences across our dealership network. The team works collaboratively to drive business growth, achieve sales objectives, and uphold the high standards associated with Al-Futtaim Automotive's portfolio of leading automotive brands.
What equips you for the role
Bachelor's degree or equivalent qualification preferred.
Demonstrated track record of meeting or exceeding sales targets.
Experience in customer relationship management and business development.
Strong commercial acumen and understanding of market dynamics.
Self-motivated, resilient, and results-oriented with a passion for delivering outstanding customer experiences.
Ability to work effectively in a fast-paced and target-driven environment.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office applications.
Fluency in English; Arabic language skills would be an advantage.
Excellent negotiation, communication, and interpersonal skills.
Ability to identify customer needs and recommend suitable solutions.
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial and construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
About the Company
Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.
The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.
The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.
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