✨ AI Summary
This role is responsible for leading a team of site support professionals in a 24/7 mission-critical data center environment. The Senior Critical Facilities Manager will ensure consistent delivery of support services, improve execution quality, and maintain strong process discipline. This position supports safe, efficient, and well-governed site execution by managing administrative and coordination processes, including records management, scheduling support, workflow tracking, document control, vendor and visitor coordination, and day-to-day site business operations. The role requires strong people leadership, organizational skills, and communication capabilities. Experience in mission-critical environments and with relevant support platforms is preferred.
🎁 Benefits & Perks
Medical, dental, and vision insurance, expert medical opinion, short term disability, long term disability, life insurance and AD&D, supplemental life insurance, health care and dependent care Flexible Spending Accounts, pre-tax commuter and parking benefits, 401(k) Savings and Investment Plan with company match, flexible vacation, 11 paid holidays, 72 hours of paid sick leave upon hire, paid parental leave, adoption assistance, Employee Stock Purchase Plan, financial planning and group legal, voluntary benefits (auto, homeowner and pet insurance).
Requirements
Requires 5-8+ years of experience in site administration, facilities coordination, operations support, or related business support roles. Must have 3-5+ years of experience leading coordinators or support staff. Bachelor's degree in a related field is preferred. Strong leadership, organizational, communication, and process discipline skills are essential. Experience in mission-critical environments like data centers is preferred. Familiarity with CMMS, ServiceNow, and other operations support platforms is a plus.
Description
This role is responsible for leading a team of site support professionals, all at the IC3 level, and ensuring support services are delivered consistently across the campus in alignment with Oracle standards. You will partner closely with Facilities Operations leadership, service teams, logistics, compliance, and site leadership to improve execution quality, maintain strong process discipline, and ensure the site-support model scales with operational complexity. While this role does not manage plant operations directly, it plays a critical role in supporting safe, efficient, and well-governed site execution in a 24/7 mission-critical environment.