•Support daily administrative and operational activities in accordance with established policies, procedures, and service standards.
•Assist with preparing, formatting, and maintaining documents, records, and basic reports.
•Perform accurate data entry and maintain orderly electronic and hard-copy filing systems.
•Coordinate routine meetings and activities, including scheduling, logistics, and minute-taking as required.
•Respond to internal and external enquiries in a professional and timely manner, escalating issues when appropriate.
•Assist in tracking tasks, requests, and deliverables, and follow up to completion under guidance.
•Use University systems and tools as required to support operational activities.
•Maintain confidentiality of information and records in line with University policies and applicable regulations.
•Identify opportunities to improve processes, efficiency, and service quality, and share suggestions with supervisors.
•Collaborate with colleagues and stakeholders to support team objectives and deliverables.
•Participate actively in training, mentoring, and development activities as part of the Graduate Trainee program.
•Build knowledge of University policies, procedures, systems, and professional standards.
•Apply feedback constructively to improve performance and professional skills.
•Maintain employee files (electronic and physical) to ensure records are accurate, complete, and compliant with organization policies.
• Support data audits and any subsequent data cleansing exercises.
• Provide support to the different functions as required.
• May be required to assist with overflow work from within units, as needed.
• Perform other tasks and duties that may be from time to time required in order to meet the requirements of the role and the aims of the University.
• Adhere to the University's information security and confidentiality policies and procedures, and report breaches or other security risks accordingly
• Coordinate with other departments to facilitate the accomplishment of tasks and responsibilities, as and when needed
• Demonstrate a strong commitment and practice to maintaining a safe and healthy work environment.
• Perform any other tasks assigned by the Line Manager.