✨ AI Summary
The Attender assists patients with non-clinical needs, ensuring their comfort and well-being. Key responsibilities include assisting with patient meals, transporting patients, maintaining bed linen, cleaning non-critical equipment, assisting with administrative duties, and providing excellent customer service. The role also involves adhering to infection control protocols and hospital policies. This is a full-time position requiring 1-3 years of experience and a secondary school education.
Assists patients with non-clinical needs and ensures patients are comfortableAssists with skin preparation if required for pre-operative patientsProvides portering services where applicable Collects and returns medical record files from the various departmentsAssists with patient meals times where appropriateTransports patients from one unit to another within the Hospital via wheelchair, stretcher or bedDemonstrates good bed making skills and ensures patients bed linen is changed daily at a
Requirements
Ability to work flexible shifts.
Good command of oral and written English. Spoken Arabic advantageous.
Possess a “can do” attitude and a flexible approach.
Ability to multi task within the team and possess good interpersonal communication skills.
Ability to work autonomously with minimal supervision and in a team
Demonstrates knowledge and practice of confidentiality policy.
Demonstrate motivation to work in a health care environment.
Description
Assists patients with non-clinical needs and ensures patients are comfortableAssists with skin preparation if required for pre-operative patientsProvides portering services where applicable Collects and returns medical record files from the various departmentsAssists with patient meals times where appropriateTransports patients from one unit to another within the Hospital via wheelchair, stretcher or bedDemonstrates good bed making skills and ensures patients bed linen is changed daily at a minimum and more when required.Ensures quantity of bed linen is sufficient on a daily basisResponsible for cleaning of non-critical equipment/surfaces and daily dustingTransfers patients from bed to stretcher/wheelchair Transports specimens to LaboratoryAssists with any administrative duties as required such as photocopying etcEscorts/guides patients/family/visitors to various departments within the hospital where necessaryProvides excellent customer service to patients and families.Assisting with top of unit stores/consumablesEnsures correct infection control protocol is followed when transporting soiled/clean instruments to and from CSSD as neededDemonstrates correct infection control practices Responsible for attending mandatory trainings as specified by the Organization.Assists colleagues, Supervisors, shift leaders or team members when not busy. Assisting patients with their belongings when discharged.Escorts patients to their vehicle by wheelchair or walking when discharged from the HospitalPrepares daily coffee and dates and distributes them to designated areas within the Hospital for the publicResponsible for Inpatient room readiness for new admissionsEnsures inpatients have easy access to basic needs like water, tissues, TV remote controlFollows the reporting mechanisms / chain of command in the department ensuring all issues are accurately and promptly reported.Participates in orientation of new Ward Attendant to the wardsCompletes required annual competencies Demonstrates an economical approach to the utilization of supplies while assisting the Charge nurse to maintain an appropriate ward stock.Demonstrates strict adherence to all hospital policies and procedures Demonstrates knowledge and participates in fire safety, patient safety, infection control and the other necessary precautionary measures as per hospital