Vice President, Client Operations Manager

🏢 Bny Mellon
📍 Abu Dhabi, United Arab EmiratesFull-timeHybrid
📅 Posted: 1w ago🔄 Updated: 1w ago
CV%
✨ AI Summary
BNY Mellon is seeking a Vice President, Ops Client Service II to join their team in Abu Dhabi, UAE. This senior role involves managing client operations, resolving complex issues related to Corporate Actions, Income, Proxy, and Class Action events, and leading a team to provide high-quality service to major clients. The position requires a Bachelor's degree or equivalent, with a preference for operational or client services experience. Extensive knowledge of specific financial event lifecycles and strong business development, communication, and problem-solving skills are crucial for success. BNY Mellon offers competitive compensation, benefits, and a supportive work environment.
Required Skills
Other
Income ProxyClass Action events
Finance, Legal & Governance
Corporate Tax
Business, Sales & Management
Business Development
Soft Skills & Professional Competencies
CommunicationProblem Solving
🎁 Benefits & Perks
Highly competitive compensation, benefits, and wellbeing programs, flexible global resources and tools, generous paid leaves including paid volunteer time.
Requirements
Requires a Bachelor's degree or equivalent education and experience. Experience in an operational area and/or client services is preferred. Extensive knowledge of the full lifecycle of Corporate Actions, Income, Proxy, and Class Action events is essential. Strong problem-solving, communication, and business development skills are needed.
Description
JOB DESCRIPTION We're seeking a future team member for the role of Vice President, Ops Client Service II to join our team. This role is located in Abu Dhabi, UAE .In this role you will make an impact in the following way: Works with external clients to resolve the most complex day-to-day issues related to Corporate Actions, Income, Proxy and Class Action events and direct them to appropriate resources at BNY. Leads team members in providing support to major clients whose partnership with BNY may have a broad impact on the business in addressing and resolving complex operational and technical issues and ensuring requests are executed. Applies advanced problem solving skills, judgement, and extensive experience to analyse information. Uses masterful communication skills to deliver high quality service to a specialized client base. Provides key individuals at assigned clients information related to BNY products and services representing a broad array of lines of business and geographies and leverages an expert understanding of broader BNY services and offerings. Uses extensive knowledge of client issues and needs to lead business development efforts. Uses expert understanding of BNY products and services to best propose expanded offerings to clients for front office consideration. Bachelors degree or the equivalent combination of education and experience is required. Experience in an operational area and/or client services preferred. Extensive Knowledge and understanding of the full lifecycle of Corporate Actions, Income, Proxy and Class Action events. To be successful in this role, we're seeking the following:BNY, our culture speaks for itself. Here's a few of our awards:At BNY, our culture speaks for itself, check out the latest BNY news at:BNY NewsroomBNY LinkedInHere's a Few Of Our Recent Awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 Most Just Companies, Just Capital and CNBC, 2025 Our Benefits And Rewards:BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. ABOUT US At BNY, our culture allows us to run our company better and enables employees growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary. ABOUT THE TEAM At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom & BNY LinkedInHere's a Few Of Our Recent Awards:America's Most Innovative Companies, Fortune, 2025World's Most Admired Companies, Fortune 2025Most Just Companies, Just Capital and CNBC, 2025Our Benefits And Rewards:BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00