Data Scientist Lead - Customer Analytics

🏢 JP Morgan
📍 OH, United StatesFull-timeOn-site
📅 Posted: 2w ago🔄 Updated: 2w ago
CV%
✨ AI Summary
The Data Scientist Lead - Customer Analytics will own the analytics agenda for the Core Consumer Banking customer pillar, defining the roadmap, leading measurement and experimentation, and translating customer and business questions into recommendations that influence strategy, product, marketing, pricing, and distribution decisions. This role requires strong technical judgment, executive communication, and the ability to lead cross-functional partners through ambiguity while mentoring analytics talent and driving a high standard of analytical rigor. Key responsibilities include owning the analytics roadmap, serving as the primary analytics partner to business leaders, translating ambiguous executive questions into structured analytical plans, leading analyses and experiments, defining measurement strategies, and developing executive-ready presentations. Candidates should have a Master's degree in a quantitative discipline or a Bachelor's degree with 6+ years of relevant experience, proficiency in SQL, Python, R, statistical analysis, experimental design, A/B testing, and machine learning.
Required Skills
Information Technology
SQLPythonA/B TestingMachine LearningData Visualization
Other
rmeasurement frameworksanalytics roadmap definitionpresentation developmentanalytical rigor
Science & Research
Statistical ModelingExperimental Design
Soft Skills & Professional Competencies
Stakeholder ManagementCommunicationStorytellingIntegrity
Business, Sales & Management
Project Management
Nice to have:
Other
financial servicesconsumer bankingcustomer strategy
Engineering, Construction & Trades
Process Simulation
Science & Research
Optimization
Information Technology
Machine Learning
🎁 Benefits & Perks
competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. A range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Requirements
Requires a Master's degree in a quantitative discipline or a Bachelor's degree with 6+ years of experience in Data Science, Statistics, Mathematics, Engineering, Economics, Finance, or a related field. Must have 6+ years of experience using SQL, Python, R, or similar tools to analyze large-scale data. Expertise in statistical analysis, experimental design, A/B testing, machine learning, and measurement frameworks is essential. Demonstrated ability to lead an end-to-end analytics agenda, strong executive communication, and presentation skills are required.
Description

Join the Affluent, Core, and Emerging (ACE) Analytics team as a Data Scientist Lead, where you will own the analytics agenda for a strategic Consumer Banking customer pillar. You will define the roadmap, lead high-impact measurement and experimentation, and translate customer and business questions into recommendations that influence strategy, product, marketing, pricing, and distribution decisions. This role requires strong technical judgment, executive communication, and the ability to lead cross-functional partners through ambiguity while mentoring analytics talent and driving a high standard of analytical rigor.

As a Data Scientist Lead on the ACE Analytics team, you will own the analytics agenda for the Core Consumer Banking customer pillar. You will define the roadmap, lead measurement and experimentation, and translate complex customer and business questions into clear recommendations that influence strategy, product, marketing, pricing, and distribution decisions. This role requires strong technical judgment, executive communication, and the ability to lead cross-functional partners through ambiguity while mentoring analytics talent and raising the standard of analytical rigor.

 

Job responsibilities

  • Own the analytics roadmap for the Core Consumer Banking customer pillar, including prioritization, sequencing, delivery, and business impact

  • Serve as the primary analytics partner to business, product, marketing, finance, technology, and distribution leaders

  • Translate ambiguous executive questions into structured analytical plans, clear recommendations, and decision-ready narratives

  • Lead analyses and experiments across growth, engagement, retention, migration, pricing, servicing, and segment strategy

  • Define measurement strategies, including test design, success metrics, monitoring frameworks, readout standards, and business implications

  • Develop executive-ready presentations and narratives that translate analysis into clear recommendations for senior leaders, influencing business strategy and resource allocation

  • Mentor team members and establish analytical standards for methodology, governance, data quality, and storytelling

 

Required qualifications, capabilities, and skills

  • Master’s degree in a quantitative discipline or Bachelor’s degree with 6+ years of experience in Data Science, Statistics, Mathematics, Engineering, Economics, Finance, or a related field

  • 6+ years of experience using SQL, Python, R, or similar tools to analyze large-scale data in modern data environments

  • Expertise in statistical analysis, experimental design, A/B testing, machine learning, and measurement frameworks

  • Demonstrated ability to lead an end-to-end analytics agenda, including roadmap definition, prioritization, stakeholder management, and business impact

  • Strong executive communication, visualization, and presentation-development skills, including experience translating analysis into clear recommendations and decision-ready storytelling

  • Ability to manage multiple high-impact projects in a fast-paced, cross-functional environment while maintaining strong analytical rigor and data integrity

 

Preferred qualifications, capabilities, and skills

  • Experience in financial services, consumer banking, customer strategy, or related industries

  • Proven track record leading a book of work that delivers actionable insights and influences business strategy

  • Collaborative leadership style with the ability to mentor talent and raise the standard of team output

  • Knowledge of simulation, optimization, or advanced machine learning techniques

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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00