Requirements
Bachelor's degree in Communications, Education, Social Work, or a related field. Minimum of 2 years of experience in customer service or relations, preferably in an educational setting. Excellent interpersonal and communication skills, strong organizational skills, and proficiency in MS Office. CRM software experience is a plus. Ability to work independently and as part of a team.
Description
Egypt Education Platform is seeking a dedicated and proactive Parents Relation Executive to join our team at the National School. This role is essential for fostering positive relationships between the school, parents, and the community, ensuring effective communication and engagement.Key Responsibilities:Serve as the primary point of contact for parents, addressing inquiries, concerns, and suggestions with professionalism and courtesyOrganize and facilitate parent meetings, workshops, and school events, encouraging active participation and collaborationMaintain accurate records of parent interactions and follow up on issues, ensuring that all concerns are addressed promptlyCollaborate with school administration and staff to develop strategies that enhance parental involvement and support student successConduct surveys and gather feedback from parents to assess satisfaction and identify areas for improvementDevelop and distribute informative materials that communicate school policies, programs, and events effectively to parentsAssist in marketing and promotional activities to engage the community and promote the schoolRequirementsBachelor's degree in Communications, Education, Social Work, or a related fieldMinimum of 2 years of experience in a customer service or relations role, preferably in an educational settingExcellent interpersonal and communication skills, with the ability to relate effectively to parents, students, and staffStrong organizational skills and the ability to manage multiple tasks simultaneouslyProficient in MS Office and experience with CRM software is a plusAbility to work independently and as part of a team, demonstrating a commitment to the school's mission and valuesThe successful candidate will play a critical role in enhancing the parental experience and ensuring that families feel valued and connected to the school community. All appointments are contingent on suitable background checks and references.BenefitsMedical Insurance for self Transportation upon availability