Description
Who we areAmericana Restaurants is a leading restaurant operator and food & beverage platform in the MENA region. With a legacy that dates back to 1964, we've grown to represent and manage some of the world's most beloved restaurant brands—including KFC, Pizza Hut, Hardee's, Krispy Kreme, and many more—across over 12 countries. Our commitment to operational excellence, innovation, and customer satisfaction continues to drive our growth and success in the region.As we expand, we're looking for passionate professionals who thrive in fast-paced, dynamic environments. If you're driven by purpose and motivated to make an impact, we'd love to have you on our teamResponsibilitiesDevelop and manage an annual market Quality Plan (QP) to ensure all key tasks and responsibilities are identified and delivered through the year.Recruit, train, develop, manage, and direct a team of specialist professional to deliver the Market QP, personal and team goals and IDP.Ensure that all AQMS SOPs are understood and followed by all stakeholders within the business.Participate in and provide support and direction on all food safety, quality opportunities, and initiatives, including supplier and product approval, communicating and training standards and procedures. Ensure planned DC, commissary and store audits, and product surveillance programme are completed.Participate in and provide support and direction on occupational health & safety initiatives, including communicating standards and procedures, support with risk assessment, incident reporting and serious incident investigation.Analyse data, report on performance and identify opportunities to drive improvements and support success.Communicate effectively and maintain good relations with other functions and stakeholders in the business including Procurement, Supply Chain, Property Development, Maintenance and Operations to ensure legal compliance, safety and quality are top of mind in all business decisions.Maintain positive relations with external stakeholders including franchisors and their representatives, including ministry officials, 3rd party auditors.QualificationMinimum of 10 years of food industry experience preferredWorking knowledge of GMP and food safety regulations is mandatoryIOSH/NEBOSH certification