Requirements
University graduates with 1-3 years of experience in customer support are required. Must be proficient in computer usage and fast typing, with excellent communication, interpersonal skills, a positive attitude, and strong customer service orientation. Ability to work in a team and take responsibility is essential.
Description
Job Title: Customer Support SpecialistLocation: Al-Wafa & Al-Amal, Nasr City – Cairo, EgyptWorking Hours: 10:00 AM – 6:00 PMWorking Days: Sunday – ThursdayEducation: University graduates onlyExperience Required: 1–3 yearsKey Responsibilities:Handle customer inquiries professionally and efficientlyLog and track customer cases using follow-up systems and toolsCoordinate with marketing and sales teams to resolve issues related to registrations or paymentsEnsure communication quality and respond to customers in a timely mannerRequirements:Proficiency in computer usage and fast typing skillsExcellent communication and interpersonal skillsPositive attitude and strong customer service orientationAbility to work in a team and take responsibilityBenefits:social insuranceSupportive work environmentOpportunities for professional development and career growth