✨ AI Summary
The Operations Coordinator role supports daily operations by ensuring efficient workflows and smooth coordination. Key responsibilities include managing tasks, monitoring systems, handling customer/partner issues, preparing reports, ensuring compliance, maintaining records, assisting with system issues, training new employees, and identifying process improvements. The role requires a Bachelor's degree in Business, Operations, or IT, with at least 2 years of operations management experience. Strong analytical, communication, and computer skills are necessary, with Fin-Tech or payment services experience being a plus.
Requirements
The ideal candidate will possess a Bachelor's degree in Business, Operations, IT, or a related field, coupled with at least 2 years of experience in operations management. Strong analytical and problem-solving skills, good English communication, the ability to work under pressure, and proficiency in Excel and basic computer programs are essential. Experience in Fin-Tech or payment services is preferred.
Description
Required Experience: At least 2 YearsLocation: Zahraa El MaadiType: Full time - OnsiteAbout the RoleThis role focuses on supporting the company's daily operations. Your main goal will be to ensure efficient workflows and smooth coordination between internal teams and external partners.Key ResponsibilitiesHelp manage and organize daily tasks and workflow.Monitor systems and transactions to make sure work moves smoothly.Handle problems from customers or partners. Pass difficult issues to management when necessary.Prepare daily, weekly, and monthly reports.Make sure company rules and legal requirements are followed.Keep accurate records and files.Work with the technical team to fix any system issues.Help train and guide new employees in the operations department when needed.Find ways to improve work processes and give suggestions.Do any other tasks assigned by the Operations Manager.Required Skills & QualificationsBachelor's degree in Business, Operations, IT, or a related field.At least 2 years of experience in operations management.Good skills in analyzing situations and solving problems.Good communication skills in English.Ability to work under pressure and handle multiple tasks at once.Good at using Excel and basic computer programs.Experience in Fin-Tech or payment services is preferred.