Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Engineering - Petroleum, Mining & Marine
Company Industry
Aviation, Airlines & Aerospace
Job purpose
dnata is one of the world's largest air and travel service providers; offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 34 countries across six continents. At dnata, we are by your side for the entire travel experience.
As cargo agent you will have to perform all cargo handling related activities including documentation, customer service, acceptance, delivery, breakdown, build-up, equipment operation and transport to ensure smooth handling of cargo throughout cargo operations (export and import).
In this role you will:
Follow all relevant customer service and airlines specific policies, processes, standard operating procedures and instructions so that work is carried out in line with regulations and SLAs
Follow day-to-day operations related to own job and be available on the assigned task in a timely manner
Discuss safety concerns openly and report them to the concerned team leader on shift
Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment
Guide and assist the team of loaders and equipment operators in cargo handling activities (build-up, breakdown, acceptance and delivery, documentation of cargo, courier and mail in line with the standards)
Inspect and validate against relevant documentation and count goods at every point of delivery, acceptance, breakdown and build-up to ensure that goods conform to relevant criteria and are dispatched in line with the standard work procedures
Enter data manually or automatically in the cargo systems in a timely manner
Coordinate with government authorities such as customs, municipality, health or police in an efficient and effective manner to ensure smooth movement of all cargo, courier and mail
Handle and load all special cargo (dangerous goods, live animals, valuable goods, etc.) in line with IATA manuals
Perform all related cargo handling activities and operate equipment as required (tow trucks, forklifts, etc.) for movement of loads
Load and unload cargo from ULDs, aircrafts and trucks as appropriate in a timely manner
Qualification
To be considered for the role, you must meet the below requirements:
Hold a high school certificate (12 years of schooling) or diploma in a related manner
Have 2-4 years experience in logistics and cargo
Proficient IT and computer literacy
Good communication in English both written and spoken
Our services on the ground keep the world in the air. We're one of the largest air services providers in the world, and you'll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We're growing fast, and we're looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make. Be a part of our success story.
Salary & benefits
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. You can find out more information about our employee benefits in the working here section of our website. Further information on what it is like to live and work in our cosmopolitan home city can be found in the Dubai lifestyle section.
About the Company
A fast-growing international airline with one of the youngest fleets in the sky and more than 400 awards for excellence worldwide.
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