Requirements
1+ years of experience in quality assurance/control, with at least 1 year in a leadership role.Practical experience in warehouse or supply chain quality operations. Strong leadership and team-development skills. Solid knowledge of quality standards, SOPs, CAPA, and auditing practices. Excellent analytical, problem-solving, and communication abilities. Proficiency in quality tools and MS Office applications. Ability to work in a fast-paced environment and manage multiple priorities.
Description
We are seeking a skilled Quality Officer to oversee quality operations across warehouse and supply chain activities. The ideal candidate will ensure full compliance with company standards and regulatory guidelines while driving a culture of accuracy, safety, and continuous improvement.Key Responsibilities:Lead and develop the quality team, oversee daily activities, and ensure operational efficiency. Monitor inbound materials, in-process operations, and outbound shipments to ensure compliance with quality standards. Conduct root cause analysis for non-conformities and implement effective corrective and preventive actions (CAPA). Develop, update, and maintain SOPs, work instructions, and quality documentation. Identify process gaps and drive continuous improvement initiatives to reduce errors and enhance workflow. Train warehouse staff on quality standards, inspection procedures, proper handling, and quality tools. Conduct internal audits and ensure alignment with ISO and other relevant standards. Maintain accurate records of inspections, test results, and quality incidents. Prepare and present quality performance reports, trends, and risk assessments to management. Collaborate with suppliers, logistics partners, and internal departments to resolve quality-related issues and support supplier