Requirements
Bachelor's degree in Administration, Education, or related field. 1–3 years of experience in admissions, registration, or student services. Strong knowledge of SIS systems and Microsoft Office. Excellent communication and customer service skills. Fluent in Arabic and English.
Description
We are seeking a detail-oriented and service-driven Admission & Registration Officer to support student admissions, registration processes, and records management. This role plays a key part in ensuring a smooth and efficient experience for applicants and enrolled students while maintaining compliance with institutional policies.Key Responsibilities1. Admission Processing & Applicant SupportGuide applicants (walk-in, phone, online) through the admissions processReview applications and ensure completenessCommunicate acceptance decisions and follow up on missing documentsTrack payments, contracts, and required formsPrepare acceptance letters and official communicationsUpdate applicant status in the Student Information System (SIS)2. Financial Aid CoordinationHandle documentation for financial aid programs (e.g., Daeem, Tamooh, Tamkeen, Forsan)Prepare contracts, promissory notes, and agreementsMaintain accurate records in SIS and internal systemsCoordinate with Legal Affairs for contract validation3. Student ID Card ManagementVerify eligibility and issue student ID cardsManage reprints and maintain issuance logs4. File & Document ManagementOrganize and maintain student recordsTrack missing and submitted documentsEnsure secure storage and easy retrieval of files5. Student Services & Technical SupportRespond to student inquiries (SIS, email, Blackboard access)Process withdrawals, reactivations, and major changesIssue official documents (transcripts, letters, study plans)Support students during registration periodsRequirementsBachelor's degree in Administration, Education, or related field1–3 years of experience in admissions, registration, or student servicesStrong knowledge of SIS systems and Microsoft OfficeExcellent communication and customer service skillsFluent in Arabic and EnglishCore CompetenciesCustomer Service OrientationAttention to DetailOrganization & Time ManagementProblem-SolvingConfidentiality & Professional EthicsInitiative & Accountability