Front of House Receptionist

Required Skills

The ideal candidate will have excellent communication and interpersonal skills, a strong customer service mindset, and be highly organised with the ability to multitask in a busy environment. Proficiency in basic administrative and office systems is required. Previous experience in a receptionist or front-of-house role is necessary, with school experience being desirable.

Job description / Role Job Type Full Time Job Location UAE Nationality Any Nationality Salary Not Specified Gender Not Specified Arabic Fluency Not Specified Job Function Administration & Secretarial Company Industry Education & Training About the role GEMS Royal Dubai School is seeking a professional, friendly, and highly organised receptionist to be the first point of contact for our school community. This is a key front-facing role where you will represent the school’s values and ensure every visitor, parent, staff member, and student receives a warm and efficient welcome. This position requires immediate commencement. As the face of the school, you will play a vital role in delivering outstanding customer service and supporting the smooth day-to-day operation of the school office. Key responsibilities Act as the first point of contact for all visitors, parents, students, and staff Answer telephone calls promptly, courteously, and direct enquiries appropriately Provide accurate information regarding admissions, curriculum, school events, and activities Welcome all visitors and ensure a professional and friendly reception experience Maintain a clean, organised, and presentable reception area at all times Manage the visitor register and coordinate school tours Support communication of school events through daily bulletins and updates Handle incoming and outgoing mail and coordinate courier services Provide general administrative and secretarial support as required Ensure compliance with all GEMS policies, procedures, and safeguarding standards Support school operations by attending meetings and contributing where required Carry out additional duties as directed by the line manager Skills description About you Excellent communication and interpersonal skills Strong customer service mindset with a professional and welcoming attitude Highly organised with the ability to multitask in a busy environment Proficient in basic administrative and office systems Calm, approachable, and able to handle queries efficiently and courteously Previous experience in a receptionist or front-of-house role (school experience desirable but not essential) About the Company GEMS Education is a pioneering education company with an international network of award winning K-12 schools. Over the past 55 years GEMS has grown from one school to being a truly global company with one incredible mission – to make quality education available to every student. Over 20,000 education professionals unlock the potential of over 250,000 students across 14 countries each and every day, preparing children of all ages for real world success. Apply Now