✨ AI Summary
This is a remote, full-time/freelance Customer Service Administrator role for an e-commerce team. Responsibilities include responding to customer inquiries via WhatsApp and email, processing orders, updating products on WordPress/WooCommerce, assisting with subscriptions and digital products, and coordinating with the team for fast order completion. The role requires excellent Arabic writing skills, basic English reading, good computer and internet proficiency, fast typing, attention to detail, and the ability to learn WordPress/WooCommerce. Candidates must be committed, honest, responsible, and own a laptop/desktop with stable internet. Previous customer service experience is a plus but not mandatory.
Requirements
Job DescriptionWe are looking for a reliable and detail-oriented Customer Support Specialist to join our e-commerce team remotely.Responsibilities:Respond to customer inquiries via WhatsApp and email.Process and follow up on customer orders.Upload and update products on the WordPress/WooCommerce store.Assist customers with subscriptions, activation codes, and digital products.Coordinate with the team to ensure fast order completion.Maintain a professional and friendly communication style.Report any issues or customer feedback.Job RequirementsExcellent Arabic writing skills.Basic English reading skills.Good computer and internet skills.Ability to work remotely.Fast typing and attention to detail.Ability to learn WordPress and WooCommerce.Previous customer service experience is a plus but not required.Commitment, honesty, and responsibility.Own a laptop or desktop computer with stable internet.
Description
We are looking for a reliable and detail-oriented Customer Support Specialist to join our e-commerce team remotely.Responsibilities:Respond to customer inquiries via WhatsApp and email.Process and follow up on customer orders.Upload and update products on the WordPress/WooCommerce store.Assist customers with subscriptions, activation codes, and digital products.Coordinate with the team to ensure fast order completion.Maintain a professional and friendly communication style.Report any issues or customer feedback.