✨ AI Summary
The Parts Instructor will be responsible for developing and delivering training programs for Parts staff, focusing on Toyota parts operations, inventory control, warehouse management, Kaizen practices, and customer service. This role requires supporting dealership Parts Managers and Consultants to maintain Toyota standards and improve daily operations. Key responsibilities include delivering in-person training, preparing staff for Toyota Motor Corporation (TMC) certifications, updating training materials, maintaining trainee records, and evaluating training effectiveness. The position also involves conducting dealer visits to assess performance and preparing reports on certified staff. An annual Frontline Skills Contest will also be conducted.
Qualifications include a Bachelor's degree in Mechanical Engineering, preferably with an Automotive major, and 3-5 years of experience in Parts operations or training, ideally with exposure to training academies. A deep understanding of Toyota systems and the Kaizen mindset, strong live training delivery skills, and excellent presentation, communication, and instructional skills are essential. Good organizational, team management, leadership, and time-management abilities are also required.
Requirements
Bachelor's degree in Mechanical Engineering (Automotive major preferred), with 3-5 years of experience in Parts operations or Parts training. Must have a deep understanding of Toyota systems and Kaizen mindset, strong live training delivery skills, and excellent presentation, communication, and instructional abilities. Previous training or instructional experience is preferred.
Description
Job Purpose:Responsible for developing and delivering effective training programs for Parts staff, covering Toyota parts operations, inventory control, warehouse management, Kaizen practices, and customer service. The role supports dealership Parts Managers, Consultants, and support teams in maintaining Toyota standards, achieving required certifications, and improving daily Parts operationsKey Responsibilities:Deliver in-person training sessions covering Toyota Parts21 and DPOK programs, inventory control, and customer service best practicesPrepare Parts staff for the required Toyota Motor Corporation (TMC) certifications and support them in meeting certification standardsContinuously review, update, and improve training materials in line with the latest automotive technologies and operational requirementsMaintain accurate trainee records and development data and provide individual feedback to support continuous improvementMonitor and evaluate training effectiveness through participant feedback, assessments, and performance after trainingEnsure compliance with safety rules and regulations within the training facility and proper utilization and maintenance of training tools and equipmentConduct dealer visits to evaluate the performance of Parts & Accessories teams Prepare reports on certified staff performance across service centersConduct the annual Frontline Skills Contest and support the Training Department with other contest categoriesQualifications & Experience:Bachelor's degree in Mechanical Engineering, preferably with an Automotive major3–5 years of experience in Parts operations or Parts training, preferably with exposure to training or teaching academiesDeep understanding of Toyota systems and the Kaizen mindsetStrong ability and confidence in delivering live training sessionsPrevious training or instructional experience is preferredGood command of written and spoken EnglishExcellent presentation, communication, and instructional skillsStrong organizational and team management abilitiesGood leadership and time-management skillsReports to: Non-Technical Training Manager