Sales Online And Customer Support Executive

🏢 Global Corporation
📍 Dubai, United Arab EmiratesFull-timeOn-site
📅 Posted: 1w ago🔄 Updated: 1w ago
CV%
✨ AI Summary
This role is for a motivated and customer-focused Online Sales Executive responsible for managing online customer inquiries, generating sales, and building customer relationships through digital channels. Key responsibilities include handling inquiries via WhatsApp, social media, website chat, and email; promoting products; converting inquiries into sales; following up with leads; providing product information; processing orders; maintaining customer communication; achieving sales targets; and resolving customer concerns. The role requires working with marketing and operations teams to support online promotions and monitoring competitors for new sales opportunities.
Required Skills
Other
ArabicEnglishonline salessocial media salestarget achievementWhatsApp
Business, Sales & Management
Customer SuccessLead GenerationHR ManagementEmail Marketing
Soft Skills & Professional Competencies
Follow-UpCommunicationNegotiation
Design, Content & Media
Social Media Management
🎁 Benefits & Perks
As per UAE law
Requirements
The ideal candidate must be an Arabic speaker (female only) with previous experience in online sales, telesales, retail sales, or customer service. Strong communication, interpersonal, negotiation, and persuasion skills are essential. Proficiency in using WhatsApp, social media, email, and online sales platforms, along with a customer-focused and professional attitude, is required. Ability to work under pressure and meet sales targets is also necessary. Good English communication skills are required, with additional languages being an advantage.
Description
Job description / Role Job Type Full Time Job Location Dubai, UAE Nationality Any Nationality Salary Not Specified Gender Not Specified Arabic Fluency Not Specified Job Function Sales - Retail Company Industry Cosmetics, Personal Care & Luxury Goods Job summary We are looking for a motivated and customer-focused online sales executive to manage online customer inquiries, generate sales, and build strong relationships with customers through digital channels. The ideal candidate should have excellent communication skills, a sales-oriented mindset, and the ability to respond quickly to customer needs. Key responsibilities Handle customer inquiries through WhatsApp, social media, website chat, email, and other online platforms. Promote products and services to potential customers and convert inquiries into sales. Follow up with leads and existing customers to maximize sales opportunities. Provide accurate product information, pricing, availability, and delivery details. Process and coordinate customer orders. Maintain regular communication with customers and provide excellent service. Achieve assigned daily, weekly, and monthly sales targets. Maintain customer records and update sales information. Work with the marketing and operations teams to support online promotions and campaigns. Handle customer concerns and resolve issues professionally. Monitor competitors and identify new online sales opportunities. Requirements Arabic speaker (any nationality) - female only Previous experience in online sales, telesales, retail sales, or customer service is preferred. Strong communication and interpersonal skills. Good negotiation and persuasion abilities. Comfortable using WhatsApp, social media, email, and online sales platforms. Customer-focused with a positive and professional attitude. Ability to work under pressure and meet sales targets. Good English communication skills; additional languages are an advantage. Key skills Online sales Customer service Lead generation & follow-up Communication skills Negotiation Social media sales Order management Target achievement Benefits As per UAE law Apply Now
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00