Requirements
The ideal candidate will possess excellent English communication skills, proficiency in typing (60 wpm), and experience in managing office systems, calendars, meetings, and travel arrangements. A strong background in preparing correspondence and reports, along with exceptional customer service and document management abilities, is required. The ability to handle sensitive information with discretion and maintain professional relationships is also essential.
Description
Job DescriptionExceptional Hospitality Starts with YouPicture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Executive Assistant, you're not just providing support to the General Manager and department managers – you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.ResponsibilitiesHere's what you'll do during a typical day;Essential FunctionsMaintain organized office systems, including filing, record-keeping, and document management.Manage calendars, schedule appointments, and coordinate meetings, conferences, and travel arrangements. Prepares and types correspondence and fairly complex numerical/financial reports, as directed. Prepares correspondence on behalf of management. Draft, edit, and proofread correspondence and reports.Serve as a primary point of contact for internal and external stakeholders, answering calls, responding to emails, and directing inquiries appropriately. Uses the property's email system and maintains their email box, as is policy. Additionally, Prepare meeting agendas, take minutes, and distribute materials before and after meetings.Announces visitors and/or handles requests, as appropriate.Handle sensitive and confidential information with discretion and maintain confidentiality at all times.Provide excellent customer service to visitors, clients, and colleagues, addressing inquiries and resolving issues promptly and professionally.Collaborate with colleagues and support staff in various departments to facilitate efficient workflow and achieve organizational goals.Represent the organization with professionalism, integrity, and courtesy in all interactions, both internal and external.this position may or may not have access and/or control over the email box of their supervisor(s).Supportive FunctionsIn addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.Maintenance of filing system in accordance with the Record Retention policy. Conduct research and compile information for projects or reports. Attend all required meetings Knowledge of and compliance with all Emergency procedures. Reports unsafe conditions, as appropriate. Maintain a professional and friendly relationship with other departments, team members and guests. Format documents and presentations to enhance readability.Other duties as assigned by managementQualificationsWhat It Takes to Make the StayThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.Ability to read listens and communicates effectively in English and in writing, using correct grammar, spelling and sentence structure. Prepare official correspondence on behalf of management for both external and internal communications verbally and in writing. Ability to sit for extended periods of time and continuously performs the essential job functions. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy. Ability to type 60 wpm. Ability to effectively transcribe information from handwritten memos and recordings.About UsJoin an Award-Winning Workplace CultureAt Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.Curious about life at Hilton Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.