Requirements
The AI, Data Governance & Privacy Officer requires a Bachelor's Degree in a relevant field (Computer Science, Information Systems, Data Science, Cybersecurity, Law) with a Master's Degree preferred. Must have 10+ years of experience in data governance, privacy, risk, information management, or technology governance, including a minimum of 5 years leading enterprise governance initiatives. Experience in insurance, financial services, banking, or regulated industries is preferred, along with practical experience governing AI/ML platforms, Generative AI, cloud platforms, and enterprise data environments.
Description
Job Requisition ID: 180984Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every dayJob Description:The AI, Data Governance & Privacy Officer is responsible for establishing and operating the enterprise-wide governance framework for data, artificial intelligence, privacy, and responsible digital innovation.The role serves as the second-line governance authority for AI and data, ensuring that the organisation maximises the value of data and AI while maintaining compliance with regulatory requirements, ethical standards, privacy obligations, and enterprise risk management principles.The officer will lead the development of data governance and AI governance frameworks, oversee privacy compliance programmes, drive trustworthy AI adoption, and act as the organisational subject matter expert on data protection, AI risk management, and information governance.This role is particularly critical as the organisation expands the use of Agentic AI, Generative AI, advanced analytics, machine learning, intelligent automation, and enterprise data platforms across underwriting, claims, finance, reinsurance, customer service, and corporate operations.What You Will Do Enterprise AI GovernanceEstablish and maintain the enterprise AI Governance Framework.Define policies, standards, controls, and operating procedures for AI usage.Create governance models for:Agentic AIGenerative AIMachine LearningAdvanced AnalyticsIntelligent AutomationChair the AI Governance Committee.Define AI approval and risk assessment processes.Ensure AI initiatives align with:Regulatory requirementsEthical AI principlesSecurity policiesBusiness objectivesImplement AI lifecycle governance across development, deployment, monitoring, and retirement.Develop controls for:ExplainabilityFairnessBias managementHuman oversightModel monitoringPrompt governanceAuditability Data Governance & Information ManagementDevelop and operate the enterprise data governance framework.Establish data ownership and stewardship models.Define enterprise standards for:Data qualityMetadata managementMaster data managementData lineageData retentionData classificationLead enterprise data cataloguing and inventory programmes.Implement data governance tooling and controls.Develop governance measures for structured and unstructured data.Drive data quality improvement initiatives across business functions.Establish governance for enterprise data platforms, analytics environments, GenAI platforms, and data lakes. Privacy & Data ProtectionAct as Data Protection Officer (where required by regulation).Lead compliance with:UAE PDPLDIFC Data Protection LawGDPROther applicable regional privacy regulationsDefine and maintain enterprise privacy frameworks.Conduct and oversee:Data Protection Impact Assessments (DPIAs)Privacy Risk AssessmentsThird-party Privacy ReviewsEstablish Privacy by Design practices across business and technology initiatives.Manage:Data Subject Rights RequestsConsent management processesCross-border transfer assessmentsBreach response governance AI Risk & Model GovernanceDefine model governance standards.Establish model risk management processes.Classify AI systems based on risk and criticality.Develop controls for:Model validationPerformance monitoringDrift detectionExplainabilityHuman-in-the-loop oversightMaintain an enterprise AI model inventory.Conduct periodic AI risk assessments.Ensure regulatory readiness for emerging AI regulations. Regulatory Compliance & AuditMonitor evolving AI, privacy, and data regulations globally.Translate regulatory requirements into governance controls.Coordinate regulatory responses and examinations.Support Internal Audit, Risk, Compliance, and External Audit activities.Maintain evidence repositories for governance and compliance activities.Lead remediation of governance and privacy findings. Vendor, Third-Party & Cloud GovernanceDefine governance requirements for AI vendors and data processors.Review:SaaS contractsAI solution providersData sharing arrangementsThird-party processing agreementsAssess external AI platforms for privacy, security, compliance, and ethical risk.Establish governance controls for third-party LLMs and foundation model providers. Governance Awareness & CultureDevelop enterprise-wide training programmes on:Responsible AIData governanceData protectionInformation handlingBuild a culture of responsible innovation.Conduct executive awareness sessions and governance workshops.Develop reporting dashboards and governance KPIs.Required Skills To Be SuccessfulEducationBachelor's Degree in Computer Science, Information Systems, Data Science, Cybersecurity, Law, or related field.Master's Degree preferred.Experience10+ years of experience in data governance, privacy, risk, information management, or technology governance.Minimum 5 years leading enterprise governance initiatives.Experience within insurance, financial services, banking, or regulated industries preferred.Practical experience governing:AI/ML platformsGenerative AICloud platformsEnterprise data environmentsAbout Orient Insurance PJSCOrient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The Company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.