✨ AI Summary
We are seeking a motivated Telesales Agent to join our growing software and SaaS platform company. The role involves contacting potential and existing customers, understanding their needs, introducing our platform and services, and guiding them to the next step. Key responsibilities include making phone calls, explaining products, following up with prospects, handling objections, and achieving sales targets. The ideal candidate will have 0-3 years of experience in a similar role, excellent communication and persuasion skills, and be comfortable with performance targets and digital tools.
Requirements
0–3 years of experience in Telesales, Sales, Customer Service, or a similar role.Excellent communication and active listening skills.Strong persuasion and customer-handling skills.Ability to understand customer needs and communicate solutions clearly.Good objection-handling and follow-up skills.Comfortable working with sales and performance targets.Quick learner and comfortable using digital tools.Experience with CRM systems is a plus.Good English is a plus.Preferred CandidateWe are looking for someone who is:Friendly and confident when communicating with customers.A good listener with strong communication skills.Persuasive without being overly aggressive.Organized and committed to follow-up.Willing to learn and grow in a fast-moving environment.
Description
We are a growing software and SaaS platform looking for a motivated and customer-focused Telesales Agent to join our team.The role involves communicating with potential and existing customers, understanding their needs, introducing the platform and its services, answering questions, following up with interested prospects, and helping customers take the next step.Key ResponsibilitiesContact potential and existing customers through phone calls and other communication channels.Understand customer needs and provide appropriate guidance.Introduce and explain the platform's products and services clearly.Follow up with interested customers and prospects.Answer customer questions and handle objections professionally.Maintain accurate records of customer interactions and follow-ups.Achieve assigned sales, activation, and conversion targets.Share customer feedback and common questions with the team.